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Customer Service Team Lead Position

2 weeks ago


Mumbai, Maharashtra, India beBeeTeam Full time ₹ 1,04,000 - ₹ 1,30,878
Job Opportunity

We are looking for a highly skilled Customer Service Team Lead to join our team.

The successful candidate will be responsible for leading and mentoring a team of customer service representatives, ensuring high levels of customer satisfaction and resolving complex issues in a timely manner.

Main Responsibilities:

  • Lead and mentor a team of customer service representatives
  • Ensure high levels of customer satisfaction
  • Resolve complex customer complaints in a timely manner

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to lead and motivate a team
  • Experience in team handling and problem solving

Benefits

A competitive salary and benefits package is offered to the successful candidate.

About Us

We are a dynamic and fast-paced organization dedicated to providing excellent customer service. We offer a challenging and rewarding work environment with opportunities for growth and development.