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Customer Service Team Lead Position
2 weeks ago
We are looking for a highly skilled Customer Service Team Lead to join our team.
The successful candidate will be responsible for leading and mentoring a team of customer service representatives, ensuring high levels of customer satisfaction and resolving complex issues in a timely manner.
Main Responsibilities:
- Lead and mentor a team of customer service representatives
- Ensure high levels of customer satisfaction
- Resolve complex customer complaints in a timely manner
Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to lead and motivate a team
- Experience in team handling and problem solving
Benefits
A competitive salary and benefits package is offered to the successful candidate.
About Us
We are a dynamic and fast-paced organization dedicated to providing excellent customer service. We offer a challenging and rewarding work environment with opportunities for growth and development.