Senior Customer Service Team Lead

Job Overview\We are seeking an experienced Customer Service Manager to lead our customer service team. The ideal candidate will have a proven track record of delivering exceptional customer service and managing teams effectively.\Key Responsibilities:\\Manage a team of customer support representatives.\Oversee the customer service process, ensuring high...

Job DescriptionWe are seeking a proactive and experienced Team Lead to manage our BLENDED PROCESS. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:- Monitor daily volumes, response times, and customer satisfaction...

Leadership Role: ManagerAs a key member of the management team, you will be responsible for leading and motivating teams of customer service representatives or other operational staff.Performance Evaluation and Development:Conduct performance evaluations to identify areas for improvement and provide regular feedback to team members.Operational...

Job Title: Senior Customer Service ManagerAbout the Role:We are seeking an experienced and skilled Senior Customer Service Manager to lead our non-voice customer service team. As a key member of our leadership team, you will be responsible for driving business outcomes through exceptional customer experience.Key Responsibilities:Lead and manage a...

Location Delhi/ Mumbai /PuneExperience: 10-15+ Years.Role PurposeThe purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of...

Location Delhi/ Mumbai /PuneExperience: Years.Role PurposeThe purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all...

Location Delhi/ Mumbai /PuneExperience: 10-15+ Years.Role PurposeThe purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of...

We are hiring on behalf of our Esteemed Real Estate Client, a company that has redefined the market through its unwavering commitment to ethics, transparency, and world-class quality.About the Role The Customer Excellence & Grievance Redressal - Regional Manager will oversee overall customer experience, hospitality and end-to-end grievance redressal process...

We are hiring on behalf of our Esteemed Real Estate Client, a company that has redefined the market through its unwavering commitment to ethics, transparency, and world-class quality.About the Role The Customer Excellence & Grievance Redressal - Regional Manager will oversee overall customer experience, hospitality and end-to-end grievance redressal process...

We are hiring on behalf of our Esteemed Real Estate Client , a company that has redefined the market through its unwavering commitment to ethics, transparency, and world-class quality. About the Role The Customer Excellence & Grievance Redressal - Regional Manager will oversee overall customer experience, hospitality and end-to-end grievance redressal...