Technical Support Specialist
1 month ago
Job Requirements:
We are seeking a highly skilled Technical Support Specialist to join our team at Litmus7.
Key Responsibilities:
- Provide advanced-level support for Java-based web applications in production environments.
- Collaborate with cross-functional teams to troubleshoot and resolve complex issues.
- Develop scripting skills in languages like Python, shell, and others for automating issue fixes.
- Utilize monitoring tools such as AppDynamics, Dynatrace, Splunk, and New Relic to identify and resolve problems.
- Familiarity with Apache/Tomcat web servers, JBoss application server, and relational databases like Oracle is a must.
- Excellent communication and analytical skills are essential for this role.
- Must be willing to work flexible hours, including night shifts.
Preferred Qualifications:
- Prior experience in supporting Retail eCommerce platforms.
- Strong experience with database debugging and application logging.
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