Technical Support Specialist

1 month ago


Bengaluru, Karnataka, India litmus7 Full time

Job Requirements:

We are seeking a highly skilled Technical Support Specialist to join our team at Litmus7.

Key Responsibilities:

  • Provide advanced-level support for Java-based web applications in production environments.
  • Collaborate with cross-functional teams to troubleshoot and resolve complex issues.
  • Develop scripting skills in languages like Python, shell, and others for automating issue fixes.
  • Utilize monitoring tools such as AppDynamics, Dynatrace, Splunk, and New Relic to identify and resolve problems.
  • Familiarity with Apache/Tomcat web servers, JBoss application server, and relational databases like Oracle is a must.
  • Excellent communication and analytical skills are essential for this role.
  • Must be willing to work flexible hours, including night shifts.

Preferred Qualifications:

  • Prior experience in supporting Retail eCommerce platforms.
  • Strong experience with database debugging and application logging.


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