Customer Retention Professional

Customer Retention StrategistWe are seeking a seasoned professional to lead our customer retention efforts and strengthen relationships with loyal customers.Key Responsibilities:Lifecycle ManagementDevelop and execute personalized customer journeys: onboarding, engagement, repeat, cross-sell, win-back, and churn prevention.Drive Repeat Purchase Rate, Average...

Customer Retention StrategistAs a key player in our organization, you will be responsible for designing and implementing effective customer retention strategies across various product categories.Develop and execute comprehensive CRM campaign calendars to drive customer engagement and loyalty.Collaborate closely with internal stakeholders to manage daily...

Job Title: Account Growth ManagerAbout the Role:We are seeking a seasoned professional to lead customer success initiatives, leveraging expertise in account management and project coordination.Key Responsibilities:

Role & responsibilitiesResponsible to call customer and remind for payment.Responsible to act as a bridge between field executives and team leadersResponsible for constantly follow up Arrears paymentWork consistently to rectify billing errorResponsible for Analysis and feedback of unpaid accountsFollow up for reactivation of inactive accounts.Key Result...

Job DescriptionRole & Responsibilities:- Call customers to remind and follow up on pending payments.- Act as a communication bridge between field executives and team leaders.- Handle arrears follow-ups with a consistent approach.- Work with internal teams to identify and rectify billing errors.- Analyze unpaid accounts and provide feedback for corrective...

Job Title:Renewals Specialist - 100 REMOTE Job DescriptionWe are seeking a highly detail-oriented individual to process customer renewals for software subscription products and facilitate the migration of customers to our ordering platform.This role will involve executing all phases of the subscription renewal lifecycle, including notifying customers of...

We are looking for Customer Support Executive for Taxation software company. Candidates with good communication skills and similar experience are preferred. Fresher's Commerce Males graduates can also apply.

Customer Service ProfessionalWe are seeking a dedicated and passionate individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling day-to-day tasks including addressing customer inquiries, ensuring customer satisfaction, providing exceptional customer service, and effectively communicating with...

Job Summary:A proactive Account Manager is required to develop customer relationships, encourage subscription purchases and resolve outstanding issues. The role involves contacting customers whose trials have expired, facilitating purchases and processing orders.Responsibilities:Contact customers to resolve outstanding issues or encourage subscription...

Key ResponsibilitiesMonitor customer interactions and provide insights to improve service and retention.Handle customer queries, complaints, and feedback in a timely and professional manner.Collaborate with sales, marketing, and service teams to enhance the customer experience.About Company: Miracle Group of Companies is a leading force in India's packaging...