Collection & Retention Executive

Job Description- Recovering overdue payments from customers through communication and negotiation.- Conducting field visits to audit and collect payments.- Maintaining proper records and providing feedback to management on service and billing issues.- Meeting or exceeding assigned collection targets for specific areas.- Developing and implementing strategies...

This job is provided by Responsible to call customers and remind them for paymentResponsible to act as a bridge between Field Executive and team leadersResponsible for constantly follow-up arrear paymentsResponsible for feedback of unpaid accountsFollow-up with reactivation of inactive accounts

The candidateRole & responsibilitiesThe Payment Collection Process Officer is responsible for managing and executing the collection of outstanding payments from clients or customers. This role ensures timely recovery of dues, maintains accurate records, and supports financial health by minimizing overdue accounts.Preferred candidate profileQualification:...

Visit customers to collect overdue payments as per schedule.Explain dues, payment options, and consequences of default.Trace and locate absconding customers when required. Required Candidate profileAbility to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services....

Key Responsibilities:Supervise and manage a team of field collection executives across multiple locations.Lead the recovery process for NPA (Non-Performing Assets) and ensure maximum recovery through field visits and negotiation.Allocate cases and monitor daily performance of field staff to meet collection targets.Ensure timely follow-ups and escalations for...

Job ResponsibilitiesTeam Leadership and Management: Lead and manage a team of Collection Executives and collaborate with third-party recovery agencies. Provide close supervision, guidance, and support to ensure the team meets its targets. Performance Monitoring: Drive the collections process for your assigned cluster. Monitor and manage key performance...

About PhonePe Limited:Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million)...

About PhonePe Limited:Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million)...

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