Customer Experience Support Associate
1 week ago
Location: Hyderabad
Experience: 0-5 years (Freshers, including candidates awaiting results or 2024 graduates, are welcome to apply)
Languages Required: English
- Key Responsibilities:
- Address customer queries and concerns in a timely manner.
- Assist with data collection to facilitate account recovery for users.
- Maintain a thorough understanding of client processes and policies.
- Identify, reproduce, and escalate product issues or bugs.
- Deliver outstanding customer service and support.
- Demonstrate strong critical thinking and analytical skills.
Minimum Requirements:
- Graduate in any discipline.
- Candidates with up to 5 years of experience in voice-based processes are eligible.
Preferred Skills:
- Strong probing and analytical skills.
- Excellent written English proficiency and a neutral English accent.
- Flexibility to work on varied shifts, including weekends.
Estimated Salary: ₹350,000 - ₹500,000 per annum
This role offers a competitive salary package, commensurate with experience and qualifications.
-
Customer Support Associate
14 hours ago
Hyderabad, Telangana, India Tech Mahindra Full timeJob Title: Customer Support Associate - HyderabadWe are seeking a highly motivated and experienced Customer Support Associate to join our team in Hyderabad. As a key member of our customer support team, you will be responsible for resolving customer queries via calls and ensuring timely resolution.Key Responsibilities:Resolve customer inquiries and...
-
Customer Experience Specialist
3 weeks ago
Hyderabad, Telangana, India myGwork Full timeAt Amazon, we are committed to being Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.Innovation and creativity are built into the DNA of the company and are encouraged...
-
Customer Support Experience Leader
3 days ago
Hyderabad, Telangana, India NetScore Technologies Full timeUnlock Career Opportunities with NetScore TechnologiesWe are seeking a seasoned Customer Support Experience Leader to join our dynamic team at NetScore Technologies, an award-winning Oracle NetSuite Partner. As a key member of our growing cloud ERP practice in Hyderabad, you will play a pivotal role in ensuring the satisfaction and success of our valued...
-
Customer Support Expert
2 weeks ago
Hyderabad, Telangana, India Nexgenhiringexperts Full timeAbout the RoleWe are seeking an experienced Customer Support Associate to join our team in Hyderabad. As a key member of our customer support team, you will be responsible for providing exceptional customer service via telephone, instant messaging, and email.
-
Customer Support Specialist
2 weeks ago
Hyderabad, Telangana, India Nexgenhiringexperts Full timeCompany Overview:Nexgenhiringexperts is a leading provider of innovative solutions in the customer support industry. Our team is dedicated to delivering exceptional service to consumers via various channels.Salary and Benefits:The successful candidate will be offered a competitive salary, estimated to be around ₹4 LPA (Experienced Candidates) or ₹2.5 to...
-
Customer Support Representative
3 days ago
Hyderabad, Telangana, India Nexgenhiringexperts Full timeCompany Overview">Nexgenhiringexperts is a dynamic company that specializes in providing top-notch customer support services to consumers worldwide.">Salary and Benefits">We offer a competitive salary of ₹2.5 to 4 LPA for experienced candidates and ₹3.5 LPA for freshers.">In addition, we provide one-way cab facility to our employees, making it easy for...
-
Customer Support Representative
1 week ago
Hyderabad, Telangana, India Nexgenhiringexperts Full timeWe are seeking a highly skilled Customer Support Associate to join our team at Nexgenhiringexperts in Hyderabad, India.**Job Overview:**The successful candidate will be responsible for providing exceptional customer service via phone, email, and instant messaging. They will handle customer inquiries, resolve basic support issues, and escalate complex...
-
Customer Support Representative
2 weeks ago
Hyderabad, Telangana, India Nexgenhiringexperts Full timeAbout Nexgenhiringexperts">Nexgenhiringexperts is a leading provider of customer support services, delivering exceptional experiences to consumers worldwide. Our team is comprised of dedicated professionals who strive to provide top-notch support to our clients.Compensation Package">We offer a competitive compensation package that includes:Salary: Up to 4...
-
Customer Support Specialist
1 week ago
Hyderabad, Telangana, India Nexgenhiringexperts Full time**Company Overview:**Nexgenhiringexperts is a leading provider of customer support services to the telecommunications industry.**Job Summary:** We are seeking highly skilled and motivated individuals to join our team as Senior Process Associates in our International Voice Process. As a Senior Process Associate, you will be responsible for providing...
-
Customer Service Experience Strategist
1 day ago
Hyderabad, Telangana, India myGwork Full timeAbout the Role">We are seeking a highly skilled and experienced Senior Technical Product Manager to join our Customer Engagement Technologies (CET) team within Amazon's Customer Service organization. The successful candidate will have a proven track record in driving roadmap strategy and definition, managing technical products or online services, and...
-
Customer Experience Associate
2 weeks ago
Hyderabad, Telangana, India myGwork Full timeAbout the JobThis is an exciting opportunity to join our team as a Customer Experience Associate - Data Operations at Amazon. In this role, you will be part of the AWS Solutions organization, working closely with cross-functional teams to deliver business applications that are used by millions of companies worldwide.Job DescriptionYou will perform data...
-
Global Support Operations Lead
1 month ago
Hyderabad, Telangana, India Aptly Tech Full timeAptly Tech is seeking an experienced Operations Manager to lead our team of Technical Support Engineers in a global support environment. The ideal candidate will have 5-8 years of experience in similar roles and possess strong leadership skills, excellent communication abilities, and a customer-centric mindset.Job Description:We are looking for a passionate...
-
Cloud Support Associate
1 week ago
Hyderabad, Telangana, India myGwork Full timeAbout MyGworkMyGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community.A Day in the CloudWe're seeking an exceptional Cloud Support Associate to join our team. As a Cloud Support Associate, you will be part of our 24/7/365 operational AWS Global Support team. This role requires working night shift hours in...
-
Hyderabad, Telangana, India Zoof Pets Full timeAt Zoof Pets, we're passionate about delivering exceptional pet care experiences. We're currently seeking a highly motivated Customer Experience Representative to join our team.About the Role:We're looking for an enthusiastic individual who shares our passion for dogs and customer satisfaction. As a Customer Experience Representative, you'll play a crucial...
-
Technical Support Associate
4 weeks ago
Hyderabad, Telangana, India HCLTech Full timeJob Title: Technical Support AssociateOverview of the Company:HCLTech is a leading technology company that offers innovative solutions to its clients.We are committed to delivering exceptional services and providing a challenging work environment for our employees.Salary:The estimated salary for this position is ₹ 4.5 lakhs per annum, depending on...
-
Strategic Support Associate
2 weeks ago
Hyderabad, Telangana, India Teamware Solutions Full timeHello Connections.Greetings of the day We are seeking a highly skilled Strategic Support Associate to join our team at Teamware Solutions. This is a great opportunity for individuals who want to work in a dynamic and fast-paced environment.About the Role:This role involves managing and maintaining high-level calendars, ensuring prompt and accurate scheduling...
-
Software Engineer Customer Experience Expert
2 weeks ago
Hyderabad, Telangana, India myGwork Full timeCompany OverviewAt myGwork, we strive to create a customer-centric work environment that fosters innovation and excellence. As a Software Engineer on our team, you will be part of a dynamic group that develops cutting-edge solutions to deliver Earth's most customer-friendly customer service.SalaryWe offer a competitive salary of $140,000 per year,...
-
Digital Experience Innovator
3 weeks ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire Brands Hyderabad Support Center:We are a cutting-edge technology hub disrupting the restaurant industry through digital transformation and operational efficiencies. Our mission is to drive innovation and product development for our organization and its portfolio of distinct brands.The Product Designer II role is a key position in our User...
-
Customer Service Associate Role in Digital Ads
3 weeks ago
Hyderabad, Telangana, India HCLTech Full timeAbout the RoleHCLTech is a leading technology company that offers exciting career opportunities in customer service roles. We are currently seeking skilled professionals to join our team as Customer Service Associates.Job DescriptionAs a Customer Service Associate, you will be responsible for providing high-quality chat and email support to customers. Your...
-
Customer Experience Leader
2 weeks ago
Hyderabad, Telangana, India ICL FINCORP LIMITED Full timeAbout ICL FINCORP LIMITED">At ICL FINCORP LIMITED, we are committed to delivering exceptional customer experiences through our range of financial services. We are seeking a highly skilled Customer Experience Leader to join our team in Telangana & Andhra.">Job Summary:">You will be responsible for developing and implementing strategies to improve customer...