Customer Support Experience Leader

5 days ago


Hyderabad, Telangana, India NetScore Technologies Full time
Unlock Career Opportunities with NetScore Technologies

We are seeking a seasoned Customer Support Experience Leader to join our dynamic team at NetScore Technologies, an award-winning Oracle NetSuite Partner. As a key member of our growing cloud ERP practice in Hyderabad, you will play a pivotal role in ensuring the satisfaction and success of our valued customers.

With over 10 years of experience in customer-facing roles, particularly in software/SaaS industries, you will be responsible for fostering long-term relationships, building customer support systems, driving customer retention, and maximizing the value of our customers.

The primary objective of this position is to ensure smooth and efficient customer post-go-live support, including:



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