Customer Experience Representative for Pet Parent Support

1 week ago


Hyderabad, Telangana, India Zoof Pets Full time

At Zoof Pets, we're passionate about delivering exceptional pet care experiences. We're currently seeking a highly motivated Customer Experience Representative to join our team.

About the Role:

We're looking for an enthusiastic individual who shares our passion for dogs and customer satisfaction. As a Customer Experience Representative, you'll play a crucial role in ensuring that pet parents receive top-notch support through various communication channels.

Your Key Responsibilities:

  • Respond promptly to customer queries via email and WhatsApp, providing friendly and efficient support.
  • Anticipate and proactively resolve potential issues before they escalate.
  • Show a genuine love for dogs and be comfortable interacting with pet owners.

What We're Looking For:

To succeed in this role, you'll need:

  • To think quickly and type efficiently to meet tight deadlines.
  • To possess excellent written and verbal communication skills to engage effectively with customers.
  • To be a problem-solving pro, always finding creative solutions to complex challenges.

Compensation:

This internship offers a competitive stipend of Rs. 5000 per month, allowing you to gain valuable work experience while developing your skills and passions.

Why Join Us:

If you're a dog lover looking to enhance your problem-solving and interpersonal skills, this internship is perfect for you. You'll have the opportunity to make a real difference in the lives of pet parents and their furry friends.



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