Account Growth Manager

1 month ago


Bengaluru, Karnataka, India Lifesight Technologies Pvt Ltd Full time
Job Title: Account Growth ManagerJob Description

Lifesight Technologies Pvt Ltd is a fast-growing SaaS company that helps businesses leverage data and AI to improve customer acquisition and retention. We are seeking a proactive and results-driven Account Growth Manager to join our team.

Key Responsibilities
  • Drive revenue growth within our existing customer base by identifying upsell and cross-sell opportunities.
  • Work closely with clients to understand their needs and ensure they receive maximum value from our SaaS products.
  • Develop strategic account plans to achieve success.
  • Collaborate with clients to understand their business goals and align our solutions to meet their needs.
  • Develop customized growth plans for each account, setting clear objectives and KPIs.
  • Regularly check-in with clients to assist in strategically planning client goals with Lifesight products/solutions, analyze account performance metrics, and implement optimization strategies to enhance client success.
  • Act as a client advocate within the company, ensuring that client feedback is considered and aligned in product development and improvement.
  • Negotiate and renew contracts with clients, ensuring mutually beneficial terms.
Requirements
  • 3 to 5 years of relevant work experience in a client-facing account management role within ad technology, digital publisher, or media agency environments.
  • Experience with programmatic and/or social media ad platforms or ad servers is essential.
  • Experience in developing a procedural framework or workflow.
  • Familiarity with industry trends and market conditions.
  • An interest in data and analytics products and solutions.
  • Strong organizational/time management skills and the ability to manage multiple accounts and associated tasks simultaneously.
  • A Bachelor's degree in a business, marketing, technology, or scientific discipline is preferred.
  • Advanced Excel Skills - highly numerate with a good eye for numbers and detail.
  • Cultural awareness and an appreciation of diversity.
  • Problem-solving skills and the ability to identify inefficiencies and implement solutions.
What We Offer

Lifesight Technologies Pvt Ltd offers a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.



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