SMB Account Growth Manager

5 days ago


Bengaluru, Karnataka, India G2 Full time
About the Role

We are seeking a skilled SMB Account Manager to join our sales team at G2. As a Relationship Manager, your primary responsibility will be to build strong relationships with our customers and expand revenue by managing your customer book and selling our branding solutions to marketing and sales teams in the software and services industry in India.

In this role, you will:

* Own existing business quota for G2 Marketing Solutions for one of our fastest growing segments in Asia Pacific.
* Collaborate with internal resources to tell data-driven stories.
* Own the entire renewal cycle for your assigned segment and region.
* Identify opportunities to upsell customers with additional G2 products.
* Drive urgency with prospects and help them see value in G2's solutions.
* Advocate for our customers' needs with internal stakeholders.

Responsibility Area: Customer Engagement (45%)

* Work closely with our Customer Success Managers to deliver value to customers and ensure they renew with G2.
* Ensure any new customers get off to a fast start with G2 and see value quickly.
* Actively engage key and potential stakeholders to ensure they understand the value G2 brings, understand their needs, and how G2 can help them achieve their goals.
* Prospect into our existing customers, identifying new opportunities for growth with existing and new products.

Responsibility Area: Opportunity Management (40%)

* Manage the entire renewal cycle, with a focus on renewing and growing customers. Confirm renewals early and drive renewals to close ahead of subscription expiration dates.
* Keep all renewal and growth opportunities up to date in Salesforce and submit accurate forecasts for expected sales.

Minimum Qualifications

* 3+ yrs related experience in a full-time role as an Account Executive or preferably as an Account Manager.
* Experience selling SaaS or any type of subscription service.
* An understanding of marketing and how marketers work.
* Excellent Storytelling & Communication skills.
* Strategic internal collaboration.
* Experience with SFDC.
* Fast learner and ready to take on data challenges.
* Highly-organized individual with great attention to detail.
* Consultative approach to selling.

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status.

We support our employees' well-being by providing extensive benefits, including flexible work, aligned time off, and various leave options such as maternity, paternity, and sabbatical leaves.
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