Operational Support Specialist
2 days ago
Sana Search International is seeking a skilled Operational Support Specialist to join our team in Gurgaon. As an Operational Support Specialist, you will play a crucial role in providing exceptional customer service and driving sales through customer interactions.
About UsWe are a recruiting agency with a strong team of 30 members, specializing in spotting the best talents for various sectors, including IT and Non-IT.
Key Responsibilities- Provide outstanding customer service in a BPO setting, ensuring high levels of customer satisfaction.
- Manage customer relationships effectively using CRM tools, fostering retention and growth.
- Support customers through various communication channels, including phone and email.
- Drive sales by identifying opportunities and implementing upselling techniques.
- Maintain accurate records and reports, ensuring seamless process execution.
To be successful in this role, you will require:
- Minimum 0 years to maximum 10 years of experience in BPO/UK/US Process.
- Experience in falseCALLING SUPPORT, VOICE SUPPORT, and VOICE PROCESS.
- Fluent verbal English skills, with a strong focus on customer service.
- Proven ability to work in an international BPO calling process.
The salary for this role is estimated to be between ₹300,000 and ₹3,500,000 per annum, depending on qualifications and experience.
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Operation Support Specialist
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Operations Support Specialist
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Operational Support Specialist
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Technical Support Specialist
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Production Support Specialist
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