IT Support Specialist

10 hours ago


Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time
Job Overview

We are seeking a motivated and detail-oriented IT Support Specialist to join our team at Cloud Counselage Pvt Ltd. As a Service Desk Intern, you will play a vital role in providing technical support to end users within the organization.

This is an excellent opportunity to gain hands-on experience with IT service desk operations, troubleshooting, and technical problem-solving. You will learn from experienced IT support professionals and develop foundational IT skills that can help you build a successful career in tech support.

Key Responsibilities:
  • Assist in handling IT support tickets related to hardware, software, and network issues.
  • L earn to troubleshoot basic computer problems under supervision.
  • Support in maintaining the knowledge base by documenting solutions to frequent issues.
  • Help escalate complex issues to senior engineers or specialized teams.
Requirements:
  • Basic understanding of computer hardware, operating systems, and common software applications.
  • Strong communication and problem-solving skills.
  • Willingness to learn and ability to adapt to new technologies.
  • Currently enrolled in a degree program related to IT, computer science, or a relevant field.

Estimated Salary: $45,000 - $60,000 per annum (depending on location and experience)

The ideal candidate will be a quick learner, able to work independently, and have excellent communication skills. If you are passionate about technology and enjoy problem-solving, we encourage you to apply for this exciting opportunity.



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