Retention Marketing Manager

1 day ago


Mumbai, Maharashtra, India Truemeds Full time
Job Description

We are seeking a highly skilled Retention Marketing Manager to join our team at Truemeds. As a key member of our growth marketing team, you will be responsible for leading and accelerating our efforts around engaging and retaining existing customers and driving substitution for medicines.

The ideal candidate will have a deep understanding of digital analytics and consumer behavior, as well as hands-on experience with tools like MoEngage and Clevertap. You will work closely with cross-functional teams to optimize customer journeys and apply growth principles to drive performance.

Key Responsibilities:

  • Drive the end-to-end customer lifecycle journey through various engagement and retention strategies across customer cohorts.
  • Execute and manage key reactivations mediums like push/SMS/email/WhatsApp and in-app and web channels.
  • Analyze data to understand key pain points, effective communication, and ideal conversion times.
  • Work closely with the creative team to define email/WhatsApp templates for campaigns.
  • Analyze results, highlight learning, synthesize recommendations, and drive growth strategy.

Requirements:

  • Graduate or postgraduate degree.
  • 2-3 years of experience in creating mobile/web application journeys and campaigns on tools like MoEngage and Clevertap.
  • In-depth knowledge and hands-on experience of digital analytics and an understanding of consumer behavior.
  • Excellent copywriting skills to produce high-quality copies for marketing campaigns and journeys.
  • Data-driven with strong problem-solving and analytical skills.

About Truemeds:

Truemeds is a technology-driven, telehealth platform that aims to reduce healthcare expenses multifold and improve healthcare outcomes by democratizing medicine purchases in India. We aim to make healthcare affordable and accessible to all, and we believe that our vision aligns perfectly with your passion for delivering exceptional customer experiences.

Estimated Salary: ₹25,00,000 - ₹35,00,000 per annum based on location and experience.



  • Mumbai, Maharashtra, India IIDE Education Private Limited Full time

    We are seeking an experienced Retention Marketing Strategist to lead our retention marketing initiatives. In this role, you will develop and execute multi-channel strategies, manage marketing automation tools, and oversee a team to drive customer engagement and retention.Job Overview:The Retention Marketing Strategist will be responsible for driving customer...


  • Mumbai, Maharashtra, India IIDE Education Private Limited Full time

    Customer Retention Strategy and ExecutionWe are seeking a results-driven Retention Marketing Team Lead to take our retention marketing initiatives to the next level. In this role, you will be responsible for developing and executing multi-channel strategies, managing marketing automation tools, and leading a team to ensure the success of our retention...


  • Mumbai, Maharashtra, India RAS Luxury Skincare Full time

    Retention Marketing Specialist RoleWe are seeking a highly skilled Retention Marketing Specialist to join our team at RAS Luxury Skincare. In this role, you will be responsible for developing and executing strategies to retain existing customers, increase customer loyalty, and maximize lifetime value.The ideal candidate will have a strong background in...


  • Mumbai, Maharashtra, India Level SuperMind Full time

    Job OverviewWe are seeking a highly skilled Retention Marketing Specialist to join our team at Level SuperMind. As a key member of our marketing operations, you will play a vital role in driving user retention and reducing churn.


  • Mumbai, Maharashtra, India IIDE Full time

    Company OverviewIIDE is a leading institution in digital education, dedicated to creating a supportive and collaborative work environment that promotes professional growth and impactful contributions.About the RoleAs a Digital Marketing Retention Strategist at IIDE in Lower Parel, Mumbai, you will play a pivotal role in driving customer engagement and...


  • Mumbai, Maharashtra, India Nykaa Full time

    At Nykaa, we're seeking a Customer Retention Marketing Specialist to drive customer engagement and loyalty through effective marketing strategies.About the Role:We're looking for an experienced professional with hands-on experience in retention marketing or customer lifecycle management. The ideal candidate will have a strong understanding of customer...


  • Mumbai, Maharashtra, India Truemeds Full time

    About TruemedsOur mission is to make healthcare affordable and accessible to everyone. We're a technology-driven telehealth platform that aims to reduce healthcare expenses by democratizing medicine purchases in India.We've grown rapidly, with a 60X growth delivered in the last 20 months. Our team is passionate about building innovative solutions and...


  • Mumbai, Maharashtra, India IIDE Full time

    Job Title:Digital Marketing Retention StrategistAbout the Role:We are seeking a skilled Digital Marketing Retention Strategist to join our team at IIDE in Lower Parel, Mumbai. As a key member of our retention marketing team, you will be responsible for developing and executing multi-channel retention strategies to enhance customer engagement and loyalty.Key...


  • Mumbai, Maharashtra, India IIDE Full time

    Job OverviewIIDE is a leading digital education company seeking an experienced Digital Marketing Campaign Manager to lead our customer retention efforts. As a key member of our marketing team, you will be responsible for developing and executing multi-channel campaigns to drive customer engagement and loyalty.We offer a competitive salary range of $60,000 -...


  • Mumbai, Maharashtra, India Truemeds Full time

    Unlock Career Growth as a Retention Marketing Manager at TruemedsWe are seeking a skilled Retention Marketing Manager to join our team at Truemeds, a technology-driven telehealth platform dedicated to making healthcare affordable and accessible to all.About the Role:Drive end-to-end customer lifecycle journeys through engagement and retention strategies...


  • Mumbai, Maharashtra, India Truemeds Full time

    Job DescriptionWe are seeking a highly skilled Customer Retention Marketing Specialist to join our team at Truemeds. As a key member of our marketing department, you will be responsible for driving customer engagement and retention strategies across various channels.About Truemeds: Our vision is to make healthcare affordable and accessible to all. We aim to...


  • Mumbai, Maharashtra, India Truemeds Full time

    About the RoleWe are seeking a highly skilled Retention Marketing Specialist - Customer Lifecycle Manager to join our team at Truemeds. This is an exciting opportunity to drive growth and retention in the e-pharmacy market.About UsTruemeds is a technology-driven telehealth platform that aims to reduce healthcare expenses and improve healthcare outcomes by...


  • Mumbai, Maharashtra, India Truemeds Full time

    Job DescriptionWe are seeking a skilled Retention Marketing Manager to lead our efforts in engaging and retaining existing customers, driving substitution for medicines, and managing end-to-end funnel stage metrics.Key Responsibilities:Drive the end-to-end customer lifecycle journey through various engagement and retention strategies across customer...


  • Mumbai, Maharashtra, India Does Recruitment Full time

    About the Role:We are seeking a Digital Retention Strategist to join our dynamic team at Does Recruitment. This pivotal role will focus on developing and implementing strategies to retain users, enhance customer loyalty, and reduce churn.Key Responsibilities:Develop data-driven retention strategies to increase customer loyalty and reduce churnAnalyze...


  • Mumbai, Maharashtra, India Truemeds Full time

    About the RoleWe are seeking a skilled Retention Marketing Specialist to join our team at Truemeds, a technology-driven telehealth platform that aims to make healthcare affordable and accessible to all. As a key member of our growth marketing team, you will play a vital role in developing and executing strategies to engage and retain existing customers,...


  • Mumbai, Maharashtra, India JioSaavn Full time

    Unlock Music Industry Growth as a Product Manager at JioSaavnWe are seeking a seasoned Product Manager to spearhead user retention and reactivation initiatives at JioSaavn, South Asia's leading audio streaming service. This role offers an exciting opportunity to develop and execute strategies that drive growth, engagement, and customer satisfaction.About the...


  • Mumbai, Maharashtra, India JioSaavn Full time

    JioSaavn, a leading audio streaming service in South Asia, is seeking a skilled Product Manager to join our core Product team. This role will focus on retention and reactivation, working closely with other PMs, engineers, designers, and marketing teams.Key ResponsibilitiesIdentify opportunities to improve user retention through features that engage users...


  • Mumbai, Maharashtra, India Vodafone Idea Limited Full time

    Job DescriptionWe are seeking a highly skilled Senior Cluster Retention Specialist to join our team at Vodafone Idea Limited in Mumbai. As a key member of our customer retention team, you will be responsible for driving consumer collection efforts and reducing bad debt across the cluster.Responsibilities:Drive monthly and YTD postpaid churn and retention...

  • Product Manager

    1 month ago


    Mumbai, Maharashtra, India JioSaavn Full time

    About This RoleWe are seeking a skilled Product Manager to join our core Product team at JioSaavn. In this role, you will work closely with cross-functional teams to identify opportunities for improving user retention and reactivation.Responsibilities:Collaborate with Product, Engineering, and Design teams to develop features and strategies that enhance user...


  • Mumbai, Maharashtra, India JioSaavn Full time

    Unlock a rewarding career at JioSaavn, South Asia's leading audio streaming service. As a Product Manager for User Retention and Engagement, you'll play a pivotal role in crafting innovative strategies to retain engaged users and bring inactive ones back to the app.About UsWe're passionate about delivering exceptional music experiences to millions of...