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Customer Service Representative

1 month ago

Delhi, Delhi, India Hindustan Recruitment Full time

Key Responsibilities:

Product Knowledge: As a Customer Support Associate with Hindustan Recruitment, you will be responsible for answering customer inquiries about our products and services. You should have a thorough understanding of our offerings and be able to provide accurate and up-to-date information to customers.

Order Processing: You will be responsible for processing orders and transactions, including receiving and processing incoming orders, handling order cancellations, product returns, or exchanges.

Troubleshooting: You will need to be able to resolve product/service issues, troubleshoot problems, and provide ongoing technical assistance to customers.

Customer Outreach: You will be responsible for delivering information about our products and services to customers and providing proactive customer outreach to ensure their satisfaction and build long-term relationships.

Key Requirements: To be successful in this role, you should have at least one year of experience in customer support and a strong knowledge of our products and services.