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Dedicated Server Technical Specialist
2 weeks ago
We are seeking a highly skilled IT infrastructure specialist to support our company's continued growth in the hosting industry.
With over 55 remote staff members and 20,000+ live clients across 50+ countries, we offer an exciting opportunity for career progression and personal development.
Our team empowers individuals to excel in their roles, offering excellent avenues for advancement. Our consistent organic growth since 2012 has led to a low staff turnover rate.
If you're looking to join a dynamic organization where your talent and hard work will make a real difference, this role is for you.
Key Responsibilities:- Providing level two technical support via live chat and tickets
- Supporting virtual private server and dedicated server management
- Handling migrations and transfers
- Assisting the level one support team with escalations
As an IT infrastructure specialist, you must possess a unique blend of technical skills and problem-solving abilities. You should be able to think independently, take ownership of your role, and thrive in a fast-paced environment.
Our ideal candidate has experience with SolusVM virtualization, OpenStack, WHMCS, KVM, Linux, and Windows. A strong understanding of the hosting industry, virtualization, and dedicated servers is also essential.
We offer a 100% remote working arrangement, providing the autonomy and training needed for you to succeed and grow with us.
This is a full-time position requiring your undivided attention and dedication. We appreciate your interest in joining our team and look forward to reviewing your application.
