
Customer Success Associate
2 days ago
Customer Success Associate
">Our ideal candidate will play a pivotal role in ensuring seamless interactions between our organization and candidates.
">Key Responsibilities:- Manage candidate communications to address inquiries and resolve issues via email or chat.
- Review and verify candidate-provided documents for completeness and accuracy, communicating clearly if additional information is required.
- Provide guidance and support to candidates on documentation requirements, promoting a clear understanding of expectations.
- Document and analyze candidate interactions and feedback to inform improvements in the candidate experience.
- Excellent written and verbal communication skills.
- Basic understanding of customer support principles and candidate management concepts.
- Ability to work independently while being an effective team player.
- Strong organizational skills and attention to detail are essential.
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Manager - Customer Success
4 days ago
Kanpur, Uttar Pradesh, India Credgenics Full timeAbout Credgenics: Credgenics is a leading SaaS-based debt resolution and legal automation platform. We help financial institutions improve their collections, reduce delinquencies, and enhance customer relationships using data-driven insights and advanced technology.Job Summary: We are looking for an experienced and proactive Customer Success Manager (CSM) to...
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Customer Service Associate
24 hours ago
Kanpur, Uttar Pradesh, India beBeeCustomer Full time ₹ 24,00,000 - ₹ 48,00,000Job Title: We are seeking an Experienced Customer Service Associate to provide top-notch customer service and support.Key Responsibilities:Providing comprehensive product information to customersResolving product or service-related issues for customersDeveloping effective customer service guidelinesMaintaining accurate customer recordsConducting pitches to...
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Customer Experience Associate
4 days ago
Kanpur, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking a dedicated Customer Experience Associate to join our team.About the Role:The Customer Experience Associate will be responsible for providing exceptional customer service and support to our clients.Main Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Resolve customer complaints and issues...
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Virtual Customer Support Associate
5 days ago
Kanpur, Uttar Pradesh, India Amazon Full time US$ 40,000 - US$ 60,000 per yearDESCRIPTIONRole: Virtual Customer Service AssociateJob Type: ContractualLocation: Work from home in Uttar Pradesh Our mission at Amazon is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why you'll find we...
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Success Advocate
2 days ago
Kanpur, Uttar Pradesh, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 15,00,000Job Description:About the Role:Zarthi is seeking a skilled Customer Success Associate to join our team. As a CSA, you will be responsible for improving the overall customer experience by managing key performance indicators (KPIs). You will conduct regular Business Reviews and Check-ins with customers, aiming to ensure satisfaction, retention, and growth.The...
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Leading Customer Success Professional
4 days ago
Kanpur, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Customer Success ManagerLocation: India (Remote)This is an exciting opportunity for a seasoned Customer Success Manager to join our team and lead the charge in delivering exceptional customer experiences.We are seeking an experienced professional with a proven track record of success in managing major accounts, driving customer satisfaction, and...
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Customer Success Mentor
3 days ago
Kanpur, Uttar Pradesh, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000Customer Support Specialist Job DescriptionAs a key member of our EdTech program, you will be responsible for onboardi...Onboard all candidates in your batch and get them acquainted with the different program elements.Understand the expectations of all candidates from the program and mentor them to help them achieve their goals.Analyze performance of...
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Client Success Partner
3 days ago
Kanpur, Uttar Pradesh, India beBeeClient Full time ₹ 60,00,000 - ₹ 1,20,00,000We are seeking a seasoned professional to act as the key liaison between clients and deliver exceptional service experiences.Key ResponsibilitiesBuild long-lasting, productive relationships with assigned clients through active communication and problem-solving.Serve as a primary point of contact for escalated client needs and inquiries, ensuring prompt...
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Customer Support Associate
7 days ago
Kanpur, Uttar Pradesh, India Attero Full timeRole Overview We are seeking an experienced Customer Support Associate who can not only handle customer interactions but also manage and guide a small support team. The ideal candidate should have strong communication skills, problem-solving abilities, and prior experience in team handling and customer service operations. Key Responsibilities Handle inbound...
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Customer Success Advocate
7 days ago
Kanpur, Uttar Pradesh, India beBeeCustomerRetention Full time ₹ 8,00,000 - ₹ 10,00,000Customer Retention ManagerWe are seeking a proactive professional to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.Contact customers whose trials have expired, facilitate purchases, process orders, and address account issues.Key responsibilities include:Account Management: Contacting customers to resolve...