Customer Service Associate

19 hours ago


Kanpur, Uttar Pradesh, India beBeeCustomer Full time ₹ 24,00,000 - ₹ 48,00,000

Job Title: We are seeking an Experienced Customer Service Associate to provide top-notch customer service and support.

Key Responsibilities:

  • Providing comprehensive product information to customers
  • Resolving product or service-related issues for customers
  • Developing effective customer service guidelines
  • Maintaining accurate customer records
  • Conducting pitches to potential customers to drive sales and revenue growth
  • Regularly updating customer information to ensure accuracy and effectiveness
  • Delivering exceptional solutions to customer inquiries
  • Compiling and analyzing customer data to create insightful reports on products and services

Required Skills and Qualifications:

  • Confident and dynamic personality
  • Strong sales skills with a proven track record of success
  • Excellent interpersonal and listening skills
  • Effective persuasion and negotiation skills
  • Able to convert customer interest into sales
  • Quick learner, creative, and results-driven
  • Passionate about delivering exceptional work output

Desired Skills and Experience:

  • SSC or higher education
  • Fresher or experienced candidate
  • Ability to communicate effectively in English language
  • Basic computer skills with proficiency in Microsoft Office applications


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