Sales Operations Manager

4 weeks ago


Delhi, Delhi, India Thrillophilia Full time
Company Overview
Thrillophilia is a leading online platform for experiential travel, with a mission to make travel planning and booking effortless. Our team comprises young and lively folks who are passionate about travel, technology, marketing, partnerships, and more.

Estimated Salary: ₹40,00,000 - ₹60,00,000 per annum

About the Role
We are seeking an experienced Sales Team Lead to oversee and manage a team of sales executives, drive revenue growth, ensure customer satisfaction, and meet business targets. As a key member of our sales operations team, you will be responsible for end-to-end sales operations, managing leads, and fostering a collaborative and high-performing sales team.

Responsibilities
  • Lead, mentor, and motivate a team of sales executives to achieve individual and team sales targets.
  • Develop and execute strategies to convert leads into sales, focusing on both domestic and international travel packages.
  • Monitor and analyze sales metrics to identify areas for improvement.
  • Handle escalations to ensure seamless customer experience and resolve issues promptly.
  • Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.

Qualifications and Skills
  • 4+ years in sales, with at least 1-2 years in a team lead or supervisory role, preferably in the travel or hospitality industry.
  • Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).
  • Strong leadership and team management abilities.
  • Proven track record of achieving and exceeding sales targets.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficiency in CRM tools like Salesforce, Freshdesk, or similar platforms.

About Us
At Thrillophilia, we're committed to providing memorable experiences and inspiring travelers worldwide. Our platform boasts diverse and wholesome offerings, featuring over 25,000 experiences and 2,500 holiday packages in over 150+ destinations.

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