Logistics Operations Manager

1 month ago


Delhi, Delhi, India Purplle Full time

We are looking for a skilled Logistics Operations Manager to join our team at Purplle. As a key member of our supply chain team, you will play a crucial role in ensuring the smooth delivery of products to our customers.

Job Description:

Key Responsibilities
  • Collaborate with sales and marketing teams to develop supply chain strategies aligned with offline sales goals and objectives.
  • Forecast demand and ensure adequate inventory levels in collaboration with sales teams.
  • Manage fill rates of all offline distributors.
  • Coordinate with supply teams to ensure timely delivery of products to CFAs as per forward demand.
  • Resolve any supply chain-related issues impacting sales operations promptly.
  • Monitor transportation and distribution channels to ensure timely delivery of goods.
  • Work closely with customer service teams to address supply chain-related concerns raised by customers.
  • Act as a liaison between sales, operations, and logistics teams to facilitate smooth communication and workflow.
  • Oversee order processing and fulfillment activities for offline sales channels.
  • Implement inventory control measures to minimize stockouts and excess inventory at offline sales locations.
  • Coordinate with warehouse and distribution teams to ensure accurate picking, packing, and shipping of orders.
Sales Support
  • Provide support to the sales team by ensuring accurate and timely order processing and fulfillment as per TAT.
  • Coordinate with sales representatives to address customer inquiries, resolve order-related issues, and provide updates on order status.
  • Assist in developing sales forecasts, analyzing sales data, and identifying opportunities to optimize sales performance.
  • Resolve any issues or discrepancies related to order fulfillment promptly and effectively.
Logistics Coordination
  • Monitor transportation and logistics activities to facilitate the movement of goods between distribution centers and offline sales outlets.
  • Monitor order status and track shipments to ensure on-time delivery to customers.
Process Improvement and Optimization
  • Implement strategies to enhance order fulfillment speed and accuracy.
  • Implement best practices, process enhancements, and automation solutions to streamline offline sales operations.
  • Collaborate with cross-functional teams to implement process improvements and drive operational efficiency.
  • Monitor key performance indicators (KPIs) and metrics to measure the effectiveness of supply chain operations.

Estimated Salary: ₹12-15 lakhs per annum.

This salary estimate is based on industry standards for similar positions in Mumbai, taking into account factors such as experience, skills, and qualifications required for the role.



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