Logistics Operations Manager
1 month ago
We are looking for a skilled Logistics Operations Manager to join our team at Purplle. As a key member of our supply chain team, you will play a crucial role in ensuring the smooth delivery of products to our customers.
Job Description:
Key Responsibilities- Collaborate with sales and marketing teams to develop supply chain strategies aligned with offline sales goals and objectives.
- Forecast demand and ensure adequate inventory levels in collaboration with sales teams.
- Manage fill rates of all offline distributors.
- Coordinate with supply teams to ensure timely delivery of products to CFAs as per forward demand.
- Resolve any supply chain-related issues impacting sales operations promptly.
- Monitor transportation and distribution channels to ensure timely delivery of goods.
- Work closely with customer service teams to address supply chain-related concerns raised by customers.
- Act as a liaison between sales, operations, and logistics teams to facilitate smooth communication and workflow.
- Oversee order processing and fulfillment activities for offline sales channels.
- Implement inventory control measures to minimize stockouts and excess inventory at offline sales locations.
- Coordinate with warehouse and distribution teams to ensure accurate picking, packing, and shipping of orders.
- Provide support to the sales team by ensuring accurate and timely order processing and fulfillment as per TAT.
- Coordinate with sales representatives to address customer inquiries, resolve order-related issues, and provide updates on order status.
- Assist in developing sales forecasts, analyzing sales data, and identifying opportunities to optimize sales performance.
- Resolve any issues or discrepancies related to order fulfillment promptly and effectively.
- Monitor transportation and logistics activities to facilitate the movement of goods between distribution centers and offline sales outlets.
- Monitor order status and track shipments to ensure on-time delivery to customers.
- Implement strategies to enhance order fulfillment speed and accuracy.
- Implement best practices, process enhancements, and automation solutions to streamline offline sales operations.
- Collaborate with cross-functional teams to implement process improvements and drive operational efficiency.
- Monitor key performance indicators (KPIs) and metrics to measure the effectiveness of supply chain operations.
Estimated Salary: ₹12-15 lakhs per annum.
This salary estimate is based on industry standards for similar positions in Mumbai, taking into account factors such as experience, skills, and qualifications required for the role.
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