Global Financial Solutions Representative

2 days ago


Navi Mumbai Mumbai City Mumbai, India beBeeCustomerService Full time ₹ 17,28,000 - ₹ 21,60,000

Professionals with international experience are sought after by a prominent financial services firm in India. This role involves interacting with clients, acquiring product knowledge, and assisting with account opening and funding.

Key Responsibilities
  • The position requires responding to client inquiries via inbound calls, email, and online chat.
  • A thorough knowledge of products offered on global exchanges is essential for this role.
  • Clients will require assistance with opening and funding their accounts.
  • The representative must show clients how to utilize different features of the Trader Workstation.
  • Margin requirements need to be explained to clients.
  • Trade issues and order executions require investigation.
Qualifications
  • This position demands 2+ years of experience in Client Services within the International BPO industry.
  • A University degree (Bachelors) is mandatory for this role.
  • High-level MS Excel skills are necessary.
  • Fluent English language proficiency is required.
  • Strong quantitative and analytical skills are essential.
  • Excellent oral and written communication skills are required.
Benefits
  • This role offers an opportunity to work with a leading financial services firm in India.
  • Professional growth and development are encouraged.
  • A dynamic and supportive work environment is provided.
Others
  • Applicants must have strong time management and organization skills.
  • Multitasking and adaptability are highly valued in this role.


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