
Global Financial Market Specialist
2 days ago
The ideal candidate will possess a strong analytical and technical aptitude, enabling them to troubleshoot and explain complex financial subjects. They should be able to identify opportunities for technology-based improvements in global markets.
Responsibilities:- Respond to retail and professional clients inquiries via inbound calls, email, and online chat, providing high-quality customer service.
- Obtain a thorough knowledge of products offered by various global exchanges.
- Assist clients with opening and funding accounts, ensuring seamless account management.
- Show clients how to utilize different features of the Trader Workstation, streamlining their trading experience.
- Explain margin requirements to clients, highlighting key considerations for effective risk management.
- Investigate trade issues and order executions, delivering accurate and timely resolutions.
- Demonstrate expertise in securities regulations, navigating the complexities of global financial markets.
- Education: University degree (Post Graduation/Bachelors) required, preferably in a relevant field such as finance or economics.
- Excellent verbal and written communication skills in English, facilitating clear and concise interactions with clients.
- Good quantitative/analytical skills, with proficiency in MS Excel and other financial software.
- A high level of enthusiasm and energy, with a positive attitude towards learning about global financial markets.
This role offers a dynamic and challenging work environment, with opportunities for growth and development within the organization.
Others:Please note that this is a general job description, and specific responsibilities may vary depending on the team and location.
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