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Conflict Resolution Specialist

3 weeks ago

Dindigul, Tamil Nadu, India beBeeDispute Full time ₹ 7,50,000 - ₹ 10,00,000
Job Description:

We're seeking a proactive and empathetic professional to handle employee and stakeholder concerns with professionalism, discretion, and care. In this role, you'll be the go-to person for conflict management, playing a key part in maintaining a transparent, compliant, and supportive work environment.

Key Responsibilities:
  • Receive, log, and manage all formal complaints
  • Conduct impartial investigations through interviews, data collection, and documentation
  • Mediate between parties to reach fair and timely resolutions
  • Ensure compliance with internal policies and applicable labor laws
  • Advise on conflict handling procedures
  • Identify recurring patterns and suggest process or policy improvements
Required Skills and Qualifications:
  • Bachelor's degree in HR, Law, Psychology, Business Administration, or a related field
  • 1–2 years of experience in conflict handling, employee relations, or a similar role
  • Strong negotiation and investigative skills
  • Ability to stay objective and unbiased in sensitive situations
  • High levels of discretion, confidentiality, and professionalism
  • Excellent written and verbal communication skills