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Front Office Operations Manager

4 weeks ago


Mumbai, Maharashtra, India IBIS Full time
Job Description

As a key member of the Front Office team, you will be responsible for ensuring the smooth operation of our hotel's front desk, reception, and cashiering procedures. You will work closely with the Rooms Division Manager to direct daily front office operations and provide exceptional service to our guests.

Key Responsibilities
  • Conduct thorough working knowledge of front office operations, including front desk, reception, and cashiering procedures.
  • Assist in conducting training for all Front Office employees.
  • Attend and direct daily front office operations.
  • Attend to credit problems.
  • Perform any other duties as directed by the Rooms Division Manager.
Requirements
  • Bachelor's in Hospitality Management and equivalent.
  • Minimum 3 years of experience in current Role.
  • Knowledge of Opera PMS.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.