Front Office Operations Manager

3 days ago


Mumbai, Maharashtra, India Arnna Hotel Full time

The Arnna Hotel's customer-facing division is the front office. This role involves interacting with people, making it an excellent choice for those who enjoy communication. In this article, we will explore the career path of a front office executive, their skills, and various options within this field.

Company Overview

The Arnna Hotel aims to provide exceptional service to its guests, and the front office plays a crucial role in achieving this goal. As a front office executive, you will be responsible for managing the hotel's customer interactions, ensuring a positive experience for all guests.

Salary

The estimated annual salary for this position is between $60,000 and $90,000, depending on location and experience.

Job Description

A front office executive is responsible for:

  • Managing guest check-ins and check-outs
  • Providing information about hotel services and amenities
  • Handling customer complaints and feedback
Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of hotel operations and policies
Benefits

The Arnna Hotel offers a range of benefits to its employees, including:

  • Competitive salary and bonuses
  • Opportunities for professional growth and development
  • Discounted hotel stays and other perks
Others

This role requires a high school diploma or equivalent, as well as relevant experience in customer service or hospitality. If you are passionate about providing exceptional customer experiences, consider applying for this exciting opportunity at the Arnna Hotel.



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