Business Development Manager for Retail Liabilities

2 weeks ago


Thiruvananthapuram, Kerala, India Kotak Mahindra Bank Full time

About the Role

We are seeking a seasoned Branch Relationship Manager to join our Retail Liabilities team at Kotak Mahindra Bank. As a key member of our team, you will be responsible for sales and service delivery across our branches in Kerala.

Key Responsibilities:

  • Sales of entire product basket including banks and investment products, cross-sell asset products, etc.
  • Handle customer service requirements such as account opening, DMAT account opening, grievances, liability product selling, and liability on product features, cheque book insurance.
  • Deliver speed and efficiency in service provided.
  • Exceed customer expectations by providing additional products and services, enhancing customer value.
  • Provide backup support to Relationship Managers holding High Net Worth Individual (HNI) relationships.
  • Achieve customer acquisition through referrals.

Requirements:

  • Equal balance of service and sales orientation, with a preference for sales orientation if not possible.
  • In-depth understanding of banking concepts.
  • Excellent customer retention skills.
  • Cost efficiency through process optimization.
  • Graduation is mandatory.
  • Minimum 2 years of banking sales/portfolio experience.

What We Offer

We offer an attractive salary package of ₹10-12 lakhs per annum based on experience, along with benefits that include a comprehensive health insurance plan, retirement planning, and opportunities for growth and development.



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