
Expert Technical Support Professional
7 days ago
- Deliver top-notch technical support to clients via remote or on-site visits, resolving software issues through diagnosis and problem-solving.
- Provide expert troubleshooting services for product-related problems, including viruses and malware intrusion.
- Offer comprehensive technical support to both national and international customers via online and offline channels.
- Manage and respond to customer inquiries efficiently via email and phone.
Responsibilities
- Ensure exceptional customer service standards are met.
- Provide specialized technical support for antivirus products.
- Collaborate effectively with multiple team members in a dynamic work environment.
- Be adaptable and flexible with your schedule, including availability for night shifts.
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