Expert Technical Support

4 days ago

Bengaluru, Karnataka, India beBeeExcitation Full time ₹ 20,00,000 - ₹ 25,00,000
Technical Support Expert

This is an exciting opportunity to provide technical assistance to internal and external customers, ensuring timely and cost-effective support in line with standard processes and guidelines.

Your Role and Responsibilities:
  • Provide end-to-end technical support for excitation systems, including installation, configuration, operation, and maintenance.
  • Diagnose and troubleshoot hardware, software, and field issues, and support commissioning and system integration at customer sites.
  • Conduct root cause analysis, implement corrective/preventive actions, and ensure compliance with safety and regulatory standards.
  • Prepare and maintain technical documentation, such as user manuals, troubleshooting guides, and customer reports.
  • Collaborate with cross-functional teams to resolve complex technical challenges and improve ways of working.
Requirements:
  • Bachelor's degree in Electrical/Electronics Engineering (Master's preferred).
  • 3-7 years of experience in Excitation Systems (design, commissioning, maintenance, or support).
  • Comprehensive knowledge of excitation processes, synchronous machines, power system stability, and control concepts.
  • Direct experience with excitation controllers, AVR systems, and related diagnostic tools.

We value diversity and are committed to supporting the transition to a low-carbon economy. If you have a passion for technology and a desire to make a difference, we encourage you to apply today.

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