Expert Technical Support Specialist

1 week ago


Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 20,00,000
Technical Support Expert

We are seeking a highly skilled and experienced Technical Support Expert to join our organization. The ideal candidate will have a strong background in computer science, with at least 5 years of experience in technical support roles.

Key Responsibilities:
  • Provide exceptional technical support to customers via various communication channels
  • Troubleshoot and resolve complex technical issues using scripting languages like Bash and Python
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain knowledge of emerging technologies and industry trends
Requirements:
  • Bachelor's degree or higher in Computer Science or related field
  • 5+ years of experience in technical support role with relevant tooling and scripting experience
  • Hands-on experience with relational and non-relational databases (e.g., MySQL, Couchbase)
  • Proficiency in scripting languages like Bash and Python
  • Experience supporting, troubleshooting, and debugging microservices
  • Strong knowledge of Linux commands and Java programming
  • Familiarity with debugging tools for Java applications

Preferred Skills:

  • Tool development and automation scripting
  • Strong debugging and problem-solving abilities
  • General scripting proficiency

Suggested Skills:

  • Knowledge of containerization platforms like Docker
  • Experience with cloud-based services like AWS or Azure
What We Offer:

A dynamic and supportive work environment, opportunities for growth and professional development, and a competitive compensation package.



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