Technical Support Specialist
1 week ago
We are seeking a skilled technical support specialist to deliver exceptional customer experience by resolving complex technical inquiries and providing expert troubleshooting services.
Key Responsibilities:- Support customers and partners on product configuration, performance, and troubleshooting
- Diagnose, isolate, and resolve technical issues while coordinating fixes with Engineering and QA teams
- Maintain high levels of customer satisfaction and engagement
- Use diagnostic tools, scripts, and lab environments to replicate and resolve issues
- Contribute to technical documentation, knowledge base, and troubleshooting guides
- Collaborate with cross-functional teams to deliver exceptional customer experiences
You will serve as the voice of the customer internally by sharing valuable insights and feedback.
Requirements:- 5+ years of experience in a technical support or customer-facing engineering role
- Background in B2B SaaS and strong knowledge of network and security concepts
- Deep expertise in switches, routers, and networking fundamentals
- Certifications preferred: CCNA, JNCIE, or higher
- Working knowledge of Linux, VMware ESXi, and firewalls
- Familiarity with 802.1x/NAC, vulnerability management, and cybersecurity best practices
- Effective communicator with a passion for customer success
- Able to manage multiple issues and tasks in a fast-paced environment
-
Technical Support Specialist
6 days ago
Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 80,00,000Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service to our clients.
-
Technical Support Specialist
1 week ago
Bengaluru, Karnataka, India PrimeX Meta Full timeCompany Description PrimeX Meta, based in Dubai, specializes in AI-powered IT solutions. We develop scalable software, mobile apps, AI automation, and cloud solutions tailored for businesses. Our focus is on delivering cutting-edge technology that meets the unique needs of our clients. Join us to become a part of an innovative team driving digital...
-
Technical Support Specialist
7 days ago
Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 15,00,000Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and troubleshooting for HCL Commerce applications.Responsibilities:Provide technical support and troubleshooting for HCL Commerce applications.Perform log analysis,...
-
Technical Support Specialist
1 week ago
Bengaluru, Karnataka, India beBeeTechnology Full time ₹ 9,00,000 - ₹ 12,00,000**Technical Support Specialist**: We are seeking a highly skilled and motivated Technical Support Specialist to join our team.This role involves providing exceptional customer support by troubleshooting technical issues, collaborating with internal teams, and escalating complex problems. As a Technical Support Specialist, you will be the primary point of...
-
Technical Support Specialist
6 days ago
Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 12,00,000 - ₹ 16,00,000Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our dynamic team. As a key member, you will provide top-notch technical support to our clients via voice, chat, and email.Key Responsibilities:Provide first-level technical support via voice, chat, and email platforms.Troubleshoot and resolve issues related to...
-
Technical Support Specialist
6 days ago
Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878Job Title: Technical Support SpecialistWe are seeking a skilled professional to provide exceptional technical support and be the first point of contact for our customers. This role requires strong knowledge of computer systems, mobile devices, and other tech products.Responsibilities:Provide technical support to customers via phone, email, and chat.Diagnose...
-
Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India beBeeWireless Full time ₹ 12,00,000 - ₹ 20,00,000Job Title:Technical Support SpecialistAbout the Role:The Technical Support Specialist serves as a vital link between clients and our systems or applications. The role requires engaging with clients, troubleshooting issues, and ensuring seamless system operation.This position is ideal for individuals who are passionate about delivering exceptional customer...
-
Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India beBeeSupport Full time ₹ 90,00,000 - ₹ 1,20,00,000Job Title: Technical Support SpecialistThe primary objective of a Technical Support Specialist is to provide high-quality technical assistance to internal and external customers, ensuring customer satisfaction by delivering support services that meet their expectations.About the RoleDisplaying a clear understanding of priorities and deadlines in your area of...
-
Technical Support Specialist
7 days ago
Bengaluru, Karnataka, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878Job Description:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers. This is an exciting opportunity for someone who is passionate about delivering high-quality support and has a strong background in electronics...
-
Technical Support Specialist
1 week ago
Bengaluru, Karnataka, India Vasu Travel & Tourism LLC Full timeCompany Description Welcome to Vasu Travel & Tourism LLC, your partner for comprehensive travel solutions. We offer competitive travel tickets, streamlined visa assistance, and reliable transfers for both B2B and B2C clients. Our expert team ensures seamless travel experiences for corporate and personal travel needs with round-the-clock support. Customized...
