Customer Success Specialist

5 days ago


Mumbai, Maharashtra, India Edwizo Full time
Job Title: Customer Success Specialist

About the Role:

We are seeking a highly skilled Customer Success Specialist to join our team at Edwizo. As a key member of our customer success team, you will be responsible for ensuring our customers achieve their desired outcomes from our products.

Key Responsibilities:

* Develop and execute customer success plans to drive customer adoption and retention
* Collaborate with cross-functional teams to identify and address customer needs
* Analyze customer data to identify trends and areas for improvement
* Provide exceptional customer service and support to ensure high levels of customer satisfaction

Requirements:

* 2+ years of experience in customer success or a related field
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

Location: Malad West, Mumbai

Requirements:

* 2+ years of experience in customer success or a related field
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize multiple tasks

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