Mid Market Technology Consultant

4 days ago


Mumbai, Maharashtra, India FCM Full time

Job Overview

We are seeking a highly skilled Account Manager to join our team at FCM Travel. This is an exciting opportunity for a technology enthusiast who can leverage our cutting-edge tech products to drive revenue generation and customer satisfaction.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to communicate complex information to technical and non-technical stakeholders. They will also be responsible for leading product demonstrations, providing technical support, and working closely with internal teams to drive technology adoption.

About the Role

In this role, you will be responsible for:

  • Passive management of mid-market accounts to drive relationship building and account growth
  • Demonstrating mastery of the FCM technology suite to external and internal stakeholders
  • Supporting technology adoption initiatives through product demonstrations, presentations, and ad-hoc conversations
  • Working with proposal managers to provide technical responses for RFP/I/Q submissions
  • Managing and enhancing the demo environment
  • Developing and delivering external training to clients in alignment with technology adoption goals
  • Identifying gaps in solutions and driving outcome required
  • Validating incoming SORs and creating necessary SORs

Qualifications

To be successful in this role, you will need:

  • 3-5+ years of experience in a customer-facing role at a B2B company, preferably in the travel industry
  • Excellent written and oral communication skills
  • Executive-level presentation, product demonstration, storytelling, and interpersonal skills
  • Data-driven with a growth mindset
  • Excellent problem-solving skills
  • Able to quickly digest and apply new information
  • Ability to work individually and within groups
  • Excellent organizational, planning, and multi-tasking skills

Salary Range

$80,000 - $120,000 per annum, depending on experience

This is a great opportunity to join a dynamic team and leverage your skills to drive business growth. If you are a motivated and results-driven individual with a passion for technology, we encourage you to apply.



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