Customer Service Team Manager

Job OpportunityWe are seeking an experienced professional to lead a team of customer service representatives and drive excellence in our operations.Main Responsibilities:Leverage strong leadership skills to motivate and direct a team of customer service professionalsMonitor key performance indicators and implement strategies to achieve optimal resultsConduct...

Job DescriptionPosition Title: Customer ServiceEducation: Graduate / PostgraduateExperience: 10 yearsLocation: BengaluruRole DescriptionResponsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...

Position Title: Customer ServiceEducation: Graduate / Postgraduate Experience: 10 yearsLocation: Bengaluru Role DescriptionResponsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...

Position Title: Customer Service Education: Graduate / Postgraduate Experience : 10 years Location: Bengaluru Role Description Responsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...

Customer Service RoleWe are seeking a dedicated customer service professional to manage various tasks related to order processing and customer inquiries.Key Responsibilities:Take ownership of the entire order booking process, including commercial terms validation, discount approvals, and shipment planning.Collaborate with finance and supply chain teams for...

We are seeking a proactive and experienced Team Lead to manage our BLENDED PROCESS. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR,...

Job OpportunityAs a team leader in customer service, you will play a pivotal role in delivering exceptional customer experiences. Our customer support teams are instrumental in driving business success and their alignment across geographies is vital to our achievements.About the PositionThis is a leadership role that requires a strong track record of leading...

Job Opportunity About the Role:Oversee and motivate a group of customer service representatives to achieve peak performance and meet key performance metrics (KPIs).Stay up-to-date with the latest contact center operations, processes, and best practices to provide coaching and guidance to team members.Conduct regular quality checks on calls to identify areas...

Job Title: Experienced Customer Service Team LeadAbout the RoleWe are seeking an experienced customer service team lead to join our team. As a key member of our customer service department, you will be responsible for providing leadership and guidance to our customer service representatives.Key ResponsibilitiesLead a team of customer service representatives...

About Us:MUFG Bank, Ltd. is a global banking powerhouse with operations spanning over 40 markets.Our parent company, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial institutions.We have over 360 years of history and a network of about 120,000 employees worldwide.Our services include commercial banking, trust banking,...