Customer Service Team Manager

Job OverviewWe are seeking a seasoned leader to oversee our customer support team. The ideal candidate will possess a strong background in customer service and leadership, with a minimum of 8-10 years of experience in a similar role.Key ResponsibilitiesManage and lead a team of customer support representatives.Develop and implement processes to enhance the...

Job DescriptionPosition Title: Customer ServiceEducation: Graduate / PostgraduateExperience: 10 yearsLocation: BengaluruRole DescriptionResponsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...

Position Title: Customer ServiceEducation: Graduate / Postgraduate Experience: 10 yearsLocation: Bengaluru Role DescriptionResponsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...

We are seeking a proactive and experienced Team Lead to manage our BLENDED PROCESS. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR,...

Job Opportunity About the Role:Oversee and motivate a group of customer service representatives to achieve peak performance and meet key performance metrics (KPIs).Stay up-to-date with the latest contact center operations, processes, and best practices to provide coaching and guidance to team members.Conduct regular quality checks on calls to identify areas...

About Us:MUFG Bank, Ltd. is a global banking powerhouse with operations spanning over 40 markets.Our parent company, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial institutions.We have over 360 years of history and a network of about 120,000 employees worldwide.Our services include commercial banking, trust banking,...

- About Crave by LeenaCrave by Leena is Bangalore's leading direct-to-consumer premium patisserie, offering 100% eggless, clean-ingredient cakes, desserts, and celebration treats. We pride ourselves on delivering exceptional customer experiences online through cravebyleena.com and via social media. With a high volume of inbound inquiries from marketing...

Customer Care Leadership RoleThis leadership position is pivotal in guiding a team of Customer Care Representatives who service channel partners and both internal and external commercial clients across Southeast Asia. The successful candidate will lead the team to deliver exceptional customer service, drive operational efficiency, and maintain the highest...

Technical Product Lead / Product Manager (2–4 Years Experience) Product Strategy | Execution Ownership | Tech x Business Location: Chennai / Bangalore (Hybrid) Job Type: Full-time Experience: 2–4 Years (Preferred)About GST ManagerGST Manager | Tax Collars Private Limited is a leading tax consulting company (www.gstmanager.com) offering tech-driven GST...

Technical Product Lead / Product Manager (2–4 Years Experience) Product Strategy | Execution Ownership | Tech x BusinessLocation: Chennai / Bangalore (Hybrid)Job Type: Full-timeExperience: 2–4 Years (Preferred)About GST ManagerGST Manager | Tax Collars Private Limited is a leading tax consulting company (www.gstmanager.com) offering tech-driven GST and...