Experienced Customer Service Team Lead

We are seeking a proactive and experienced Team Lead to manage our BLENDED PROCESS. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR,...

Job TitleA motivated and experienced leader is required to manage a team of customer service representatives. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our clients.Key ResponsibilitiesDirectly manage a team of 10 or more agents, including hiring, discipline, discharge, and payroll documentation.Identify...

Job DescriptionPosition Title: Customer ServiceEducation: Graduate / PostgraduateExperience: 10 yearsLocation: BengaluruRole DescriptionResponsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...

Position Title: Customer Service Education: Graduate / Postgraduate Experience : 10 years Location: Bengaluru Role Description Responsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...

Position Title: Customer ServiceEducation: Graduate / Postgraduate Experience: 10 yearsLocation: Bengaluru Role DescriptionResponsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...

Team Lead Role Summary:We are seeking a seasoned Team Lead to oversee a high-performing team of customer service agents. As a Team Lead, you will be responsible for guiding and developing your team members to deliver exceptional customer experiences.About the Role:In this challenging and rewarding role, you will direct a team of 10 or more agents, providing...

Position Overview: We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...

Job OpportunityWe are seeking an experienced professional to lead a team of customer service representatives and drive excellence in our operations.Main Responsibilities:Leverage strong leadership skills to motivate and direct a team of customer service professionalsMonitor key performance indicators and implement strategies to achieve optimal resultsConduct...

As a Team Lead - Operations you ll lead a team of 15-25 Credit Advisors focused on engaging with subscribed users identifying repayment opportunities and cross-selling tailored financial solutions Your team will drive the entire performance from converting leads tomaximizing repayments while ensuring a seamless user experience This role blends sales...

Job OpportunityAs a team leader in customer service, you will play a pivotal role in delivering exceptional customer experiences. Our customer support teams are instrumental in driving business success and their alignment across geographies is vital to our achievements.About the PositionThis is a leadership role that requires a strong track record of leading...