Customer Experience Manager

2 days ago


Palakkad, Kerala, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000
Customer Service Specialist

Troovy is on a mission to revolutionize healthy snacking for kids and families. To achieve this, we need someone who can help us deliver exceptional customer experiences through proactive communication, data analysis, and cross-functional projects.

  • This role requires a candidate with a customer-first attitude, empathy, patience, and a passion for helping others.
  • The ideal candidate should have excellent communication and interpersonal skills, as well as proficiency in Excel, analytics, and web tools for consumer engagement.

Key Responsibilities:

  1. Tracking and managing customer experience
  2. Working cross-departmentally on projects to improve purchase and delivery experiences
  3. Using data management skills to churn insights from complex customer data

About Us: We are a dynamic team that thrives in a fast-paced start-up environment. If you are looking for a challenging role where you can work collaboratively, manage multiple tasks, and adapt to changing priorities, then join our team



  • Palakkad, Kerala, India beBeePerformance Full time ₹ 80,00,000 - ₹ 1,50,00,000

    About Performance Marketing RoleOur team is seeking an experienced professional to manage customer experience, drive growth and success through data analysis and insights. As a key player in our customer-facing operations, you will be responsible for managing entire customer interactions, upselling and cross-selling opportunities, and maintaining a high net...


  • Palakkad, Kerala, India beBeeCustomerServiceLead Full time ₹ 9,00,000 - ₹ 18,00,000

    Job DescriptionAs a customer service team lead, you will oversee the daily operations of a support team. This role requires strong leadership and communication skills to effectively manage and motivate a team of customer support representatives.The ideal candidate will have extensive experience in customer support or customer service roles, with at least 5...


  • Palakkad, Kerala, India beBeeEngagement Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title: Customer Experience StrategistAbout this role:This is a unique opportunity to lead the design and execution of customer-centric strategies that drive engagement, retention, and growth.The key responsibilities include:Developing and deploying personalized engagement journeys across multiple touchpoints to increase app usage, session time, and...


  • Palakkad, Kerala, India beBeeService Full time ₹ 50,00,000 - ₹ 84,00,000

    Customer Service Representative Job SummaryThis role is ideal for a dedicated and detail-oriented individual who can ensure a positive experience for our customers. The Customer Service Representative will be responsible for ensuring a smooth and hassle-free customer experience from the first interaction to final delivery.Key Responsibilities:Customer...


  • Palakkad, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000

    Welcome to our team! We are seeking a Customer Service Specialist who will be responsible for handling customer support, ensuring customer satisfaction, and delivering exceptional customer service on a daily basis.Key ResponsibilitiesProvide timely and effective responses to customer inquiriesMaintain accurate records of customer interactionsAnalyze customer...


  • Palakkad, Kerala, India beBeeCustomerExperience Full time ₹ 30,00,000 - ₹ 60,00,000

    Job Title: Customer Experience RepresentativeAbout the Role:We are seeking a highly skilled Customer Experience Representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional post-sales support to ensure customer satisfaction.Key Responsibilities:Handle inbound and outbound...


  • Palakkad, Kerala, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    About Silvish is a 9 to 5 silver jewelry brand that redefines how modern India wears and gifts jewelry.With Italian-inspired designs, certified 92.5 sterling silver, and premium craftsmanship, we've built a loyal customer base that values quality and experience.Our ideal candidate will be the voice of our customers, handling end-to-end support across various...


  • Palakkad, Kerala, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Job OverviewAbout the RoleThis position is responsible for delivering exceptional customer satisfaction by resolving customer complaints and queries in a timely and professional manner.Main Responsibilities:To provide accurate information to customers regarding our products and services.To support customers through email, social media, and phone calls while...


  • Palakkad, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

    Seeking a CRM professional to deliver exceptional customer experiences in large-scale housing projects.This role offers an excellent opportunity for career growth and development in customer service.Key Responsibilities:Handling customer inquiries with prompt and accurate responses, resolving issues efficiently.Maintaining high-level customer service by...


  • Palakkad, Kerala, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 80,00,000

    Job OverviewWe are seeking a highly skilled and customer-focused professional to fill the role of Customer Service Representative. In this position, you will serve as the primary point of contact for our clients, providing exceptional support and ensuring a positive customer experience.Key Responsibilities:Provide top-notch service to clients via phone,...