Customer Experience Professional

2 days ago


Palakkad, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

Seeking a CRM professional to deliver exceptional customer experiences in large-scale housing projects.

This role offers an excellent opportunity for career growth and development in customer service.

Key Responsibilities:

  • Handling customer inquiries with prompt and accurate responses, resolving issues efficiently.
  • Maintaining high-level customer service by demonstrating empathy and professionalism.
  • Collaborating with sales teams for seamless support throughout the sales process.
  • Utilizing CRM software to track customer interactions and document inquiries.
  • Analyzing customer data to identify patterns and trends for improvement.
  • Ensuring compliance with policies and procedures, as well as legal requirements.
  • Contributing to the development of CRM processes and protocols.

Qualifications include:

  • Bachelor's degree in a relevant field or equivalent experience.
  • Proven experience in customer service or CRM roles, preferably in real estate or housing industries.
  • Excellent communication skills in English and Hindi.
  • Strong interpersonal skills with ability to build rapport and maintain positive customer relationships.
  • Proficiency in using CRM software and tools.
  • Analytical mindset for analyzing customer data and generating insights.
  • Ability to work in fast-paced environments and handle multiple tasks simultaneously.
  • Detail-oriented with strong organizational and problem-solving skills.

Work Timings: Monday to Saturday, 9.30 am to 6.30 pm.



  • Palakkad, Kerala, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 40,00,000

    About the Role:We are seeking a highly skilled and experienced professional to deliver exceptional customer support, drive customer satisfaction, and create a positive customer experience.Key Responsibilities:


  • Palakkad, Kerala, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 80,00,000

    Job OverviewWe are seeking a highly skilled and customer-focused professional to fill the role of Customer Service Representative. In this position, you will serve as the primary point of contact for our clients, providing exceptional support and ensuring a positive customer experience.Key Responsibilities:Provide top-notch service to clients via phone,...


  • Palakkad, Kerala, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Job OverviewAbout the RoleThis position is responsible for delivering exceptional customer satisfaction by resolving customer complaints and queries in a timely and professional manner.Main Responsibilities:To provide accurate information to customers regarding our products and services.To support customers through email, social media, and phone calls while...


  • Palakkad, Kerala, India beBeeCustomerExperience Full time ₹ 30,00,000 - ₹ 60,00,000

    Job Title: Customer Experience RepresentativeAbout the Role:We are seeking a highly skilled Customer Experience Representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional post-sales support to ensure customer satisfaction.Key Responsibilities:Handle inbound and outbound...


  • Palakkad, Kerala, India beBeeService Full time ₹ 50,00,000 - ₹ 84,00,000

    Customer Service Representative Job SummaryThis role is ideal for a dedicated and detail-oriented individual who can ensure a positive experience for our customers. The Customer Service Representative will be responsible for ensuring a smooth and hassle-free customer experience from the first interaction to final delivery.Key Responsibilities:Customer...


  • Palakkad, Kerala, India beBeeCustomer Full time ₹ 5,92,440 - ₹ 7,19,550

    Job Title: Digital Customer Experience SpecialistThis is an exclusive opportunity for freshers and experienced professionals to join a global leader in customer experience management.The role involves handling customer inquiries through chat in a professional and timely manner, providing accurate information regarding products/services, resolving customer...


  • Palakkad, Kerala, India beBeePerformance Full time ₹ 80,00,000 - ₹ 1,50,00,000

    About Performance Marketing RoleOur team is seeking an experienced professional to manage customer experience, drive growth and success through data analysis and insights. As a key player in our customer-facing operations, you will be responsible for managing entire customer interactions, upselling and cross-selling opportunities, and maintaining a high net...


  • Palakkad, Kerala, India Alive Full time

    We're Hiring: Customer Experience Specialist at AliveAt Alive, we're looking for a Customer Experience Specialist who is passionate about delivering outstanding support and creating memorable interactions with our users. What You'll Do: Provide exceptional customer support via chat and calls. Resolve user inquiries with empathy, efficiency, and...


  • Palakkad, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000

    Welcome to our team! We are seeking a Customer Service Specialist who will be responsible for handling customer support, ensuring customer satisfaction, and delivering exceptional customer service on a daily basis.Key ResponsibilitiesProvide timely and effective responses to customer inquiriesMaintain accurate records of customer interactionsAnalyze customer...


  • Palakkad, Kerala, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

    Customer Service SpecialistTroovy is on a mission to revolutionize healthy snacking for kids and families. To achieve this, we need someone who can help us deliver exceptional customer experiences through proactive communication, data analysis, and cross-functional projects.This role requires a candidate with a customer-first attitude, empathy, patience, and...