
Customer Experience Advocate
3 days ago
About Silvish is a 9 to 5 silver jewelry brand that redefines how modern India wears and gifts jewelry.
With Italian-inspired designs, certified 92.5 sterling silver, and premium craftsmanship, we've built a loyal customer base that values quality and experience.
Our ideal candidate will be the voice of our customers, handling end-to-end support across various channels.
Key Responsibilities:- Confirm addresses on COD/prepaid orders via phone calls.
- Manage customer support inquiries with empathy and efficiency.
- Handle returns and exchanges effectively.
- Collaborate with teams to ensure smooth order fulfillment.
- Identify patterns in customer queries and suggest improvements.
- 1-2 years of customer support experience (D2C/e-commerce preferred).
- Excellent communication skills in English and Hindi (written and verbal).
- Strong problem-solving skills and ability to handle tough situations calmly.
- Highly active, energetic, and empathetic – with a customer-first attitude.
- Comfortable with phone support, WhatsApp Business, email, and CRM tools.
As a key member of our team, you will have opportunities for growth and development, working closely with operations and marketing teams to drive business results.
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Customer Experience Advocate
4 days ago
Palakkad, Kerala, India beBeeService Full time ₹ 50,00,000 - ₹ 84,00,000Customer Service Representative Job SummaryThis role is ideal for a dedicated and detail-oriented individual who can ensure a positive experience for our customers. The Customer Service Representative will be responsible for ensuring a smooth and hassle-free customer experience from the first interaction to final delivery.Key Responsibilities:Customer...
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Customer Experience Manager
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Palakkad, Kerala, India beBeeEngagement Full time ₹ 90,00,000 - ₹ 1,20,00,000Job Title: Customer Experience StrategistAbout this role:This is a unique opportunity to lead the design and execution of customer-centric strategies that drive engagement, retention, and growth.The key responsibilities include:Developing and deploying personalized engagement journeys across multiple touchpoints to increase app usage, session time, and...
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Holistic Wellness Customer Advocate
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Customer Success Specialist
2 weeks ago
Palakkad, Kerala, India Cropin Full timeJob Summary The Customer Success Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and delighted with...
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Customer Experience Representative
4 days ago
Palakkad, Kerala, India beBeeCustomerExperience Full time ₹ 30,00,000 - ₹ 60,00,000Job Title: Customer Experience RepresentativeAbout the Role:We are seeking a highly skilled Customer Experience Representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional post-sales support to ensure customer satisfaction.Key Responsibilities:Handle inbound and outbound...
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Customer Experience Champion
3 days ago
Palakkad, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000Welcome to our team! We are seeking a Customer Service Specialist who will be responsible for handling customer support, ensuring customer satisfaction, and delivering exceptional customer service on a daily basis.Key ResponsibilitiesProvide timely and effective responses to customer inquiriesMaintain accurate records of customer interactionsAnalyze customer...
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Customer Experience Representative
3 days ago
Palakkad, Kerala, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000Job OverviewAbout the RoleThis position is responsible for delivering exceptional customer satisfaction by resolving customer complaints and queries in a timely and professional manner.Main Responsibilities:To provide accurate information to customers regarding our products and services.To support customers through email, social media, and phone calls while...
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Customer Experience Professional
3 days ago
Palakkad, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000Seeking a CRM professional to deliver exceptional customer experiences in large-scale housing projects.This role offers an excellent opportunity for career growth and development in customer service.Key Responsibilities:Handling customer inquiries with prompt and accurate responses, resolving issues efficiently.Maintaining high-level customer service by...
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Customer Experience Specialist
5 days ago
Palakkad, Kerala, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 80,00,000Job OverviewWe are seeking a highly skilled and customer-focused professional to fill the role of Customer Service Representative. In this position, you will serve as the primary point of contact for our clients, providing exceptional support and ensuring a positive customer experience.Key Responsibilities:Provide top-notch service to clients via phone,...
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Customer Experience Professional
4 days ago
Palakkad, Kerala, India beBeeCustomerSupport Full time ₹ 20,00,000 - ₹ 40,00,000About the Role:We are seeking a highly skilled and experienced professional to deliver exceptional customer support, drive customer satisfaction, and create a positive customer experience.Key Responsibilities: