
Senior Audience Growth Manager
2 days ago
We are seeking a dynamic Senior Operations Manager to oversee the end-to-end management of multiple online and offline events & campaigns, driving attendance growth and building long-term client and partner engagement.
This is a senior role requiring strong operational leadership, strategic vision, and proven expertise in managing complex event operations, audience acquisition, and stakeholder engagement.
Key Responsibilities:
- Develop and execute audience acquisition strategies for online & offline events, conferences, and campaigns across industries, leveraging multi-channel outreach (email/SMS campaigns, social media, tele-calling, affiliates, and database marketing).
- Build and maintain high-quality B2B databases, ensuring accurate targeting and segmentation for campaigns.
- Drive consistent audience growth, with measurable improvement in attendee conversion and retention.
### Event Execution
- Lead end-to-end execution of multiple events simultaneously, from planning to delivery, collaborating with business teams, vendors, and partners to ensure smooth event operations and logistics.
- Oversee budget planning, cost optimization, and vendor negotiations to maximize ROI, implementing data-driven strategies to track and measure event success.
### Stakeholder Management
- Manage senior client relationships, ensuring impeccable service delivery and resolution of escalations, partnering with sponsors, partners, and CXO-level executives to build strategic alliances and long-term engagement.
- Align with internal cross-functional teams (sales, marketing, creative, tech) to ensure project objectives are met.
### Leadership Development
- Lead and mentor a high-performing team of managers, analysts, and operations professionals, defining KRAs, monitoring performance, and ensuring structured training and skill development.
- Foster a collaborative and high-performance culture, ensuring employee growth and retention.
Qualifications & Skills:
We seek a candidate with 12+ years of experience in audience acquisition, event operations, campaign management, and stakeholder engagement, with a proven track record of driving audience acquisition for large-scale conferences, webinars, forums, or brand campaigns. We offer a competitive compensation package and opportunities for career growth and professional development.
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