Customer Experience Manager

Company DescriptionAs an authorized Mercedes-Benz franchise partner, Mercedes-Benz Prime Star is dedicated to providing an unparalleled sales and after-sales experience in Agra, Kanpur, and Varanasi. We pride ourselves on our values of service, respect, innovation, and transparency in every interaction. Our professional team ensures a personalized,...

Customer Service Team LeadWe are seeking a proactive and experienced leader to manage our customer service operations. The ideal candidate will oversee day-to-day activities, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer...

AGM-TES Lead Job DescriptionThe AGM-TES Lead is a critical role responsible for overseeing end-to-end customer experience at the circle level.This position requires excellent leadership and team management skills, strong commercial acumen, effective communication, and stakeholder management abilities.The ideal candidate will be able to drive process...

Job OverviewHappyLocate is a technology-driven company that specializes in employee relocations with customized solutions. Our services cover house shifting, pet relocation, office moves, and house search assistance.This role is for a Customer Service Manager located in Bengaluru. The successful candidate will be responsible for managing a team of customer...

Customer Support AssociateWe are seeking a skilled and dedicated Customer Support Associate to join our team.As a key member of our support team, you will be responsible for providing exceptional customer service experience by being well-equipped with our platform/product, including staying up-to-date on general market conditions.You will diligently manage...

Job Title: Senior CX Solutions SpecialistWe are seeking a seasoned and experienced CX Solutions Specialist to join our organization. With 8+ years of experience, you will have a strong customer-centric mindset, hands-on expertise with contact centre technologies, and the ability to optimize customer journeys through innovative UI/UX solutions and process...

Technical Support Specialist RoleThis position requires a highly motivated and proactive individual with a strong sense of ownership and a passion for improving customer support processes and outcomes.The ideal candidate will possess excellent written and verbal communication skills, with the ability to convey technical concepts clearly and...

We are seeking a dedicated Customer Experience Associate to join our team.About the Role:The Customer Experience Associate will be responsible for providing exceptional customer service and support to our clients.Main Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Resolve customer complaints and issues...

Sales and Customer Experience ExpertiseOur organization is seeking a Sales and Customer Experience Specialist to perform a variety of tasks including handling customer calls, following up with customers regularly, resolving issues, and collecting feedback.Key Responsibilities:Ensure a positive customer journey by handling customer calls and following up with...

Senior Customer Experience ManagerWe are seeking a highly skilled Senior Customer Experience Manager to lead our customer support team. The ideal candidate will be responsible for driving exceptional customer service, monitoring performance, coaching team members, and ensuring they have the necessary tools and resources to succeed in a positive work...