Senior Resolution Specialist

18 hours ago

Mumbai, Maharashtra, India beBeeFinance Full time ₹ 13,00,000 - ₹ 17,00,000
Job Title: Acaipl Investment

We are seeking a highly skilled Resolution Strategist to join our team. The successful candidate will have the ability to analyze complex financial situations and develop effective strategies to minimize overdue accounts.

Key Responsibilities:

  • Develop and implement effective resolution strategies to minimize overdue accounts.
  • Monitor the collections portfolio, analyze trends, and implement corrective actions to improve collection efficiency.
  • Engage with customers to understand their financial situations and negotiate payment plans or settlements.
  • Collaborate with the legal team to manage cases requiring legal intervention, including initiating and following up on legal proceedings.
  • Prepare and present regular reports on resolution activities, performance metrics, and recovery rates to senior management.

Qualifications and Skills:

  • Bachelor's degree in Finance, Business Administration, law, or a related field.
  • Minimum of 5-6 years of experience in collections and resolutions, preferably within the ARC, NBFC, or financial services industry.
  • Proven experience in managing and leading a team of collection professionals.
  • Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
  • Excellent verbal and written communication skills with the ability to negotiate and influence outcomes.

Benefits:

  • Competitive salary and performance-based incentives.
  • Health and wellness benefits.
  • Professional development opportunities.
  • A supportive and collaborative work environment.

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