Senior Customer Resolution Manager

Job OverviewWe are seeking a seasoned professional to fill the role of Grievance Redressal Officer-HO.ResponsibilitiesReinstate consumer faith in our brand by resolving escalations efficiently.Collaborate with senior stakeholders to deliver timely and effective resolutions.Develop projects for enhancing consumer experience, operational efficiency, and...

Job Role OverviewThis role involves engaging with stakeholders to address customer complaints efficiently and effectively. Key responsibilities include reviewing and approving resolutions for customer complaints submitted by various teams, ensuring timely resolution through access to required systems and personnel, collaborating with team leads to finalize...

Regional Customer Experience ManagerThis role is responsible for overseeing the customer experience, hospitality, and grievance redressal process for homebuyers and customers across residential/commercial projects in assigned regions.Key Responsibilities:Enhance Customer Experience at all touchpoints consistentlyInfuse Hospitality elements across the journey...

Job OverviewResolve customer complaints related to 811 customers with expertise in banking operations and processes. Work with internal teams and product teams for swift complaint resolution.

Job Profile : Associate Snag ResolutionLocation : Navi MumbaiRole Purpose:The Associate Snag Resolution is responsible for providing essential support to the Customer Program team within the Delivery department, specifically focusing on the identification, documentation, and tracking of "snags" or defects encountered during data center delivery,...

Job DescriptionWe are seeking a Senior Manager Customer Success & Presales to lead our customer success initiatives and presales activities for key enterprise broadcast accounts in the Western region of India, based out of Mumbai. This role demands a strong technical background in broadcast IT, an analytical mindset, and a proactive approach to managing...

We are seeking a Senior Manager – Customer Success & Presales to lead our customer success initiatives and presales activities for key enterprise broadcast accounts in the Western region of India, based out of Mumbai. This role demands a strong technical background in broadcast IT, an analytical mindset, and a proactive approach to managing customer...

We are seeking a Senior Manager – Customer Success & Presales to lead our customer success initiatives and presales activities for key enterprise broadcast accounts in the Western region of India, based out of Mumbai. This role demands a strong technical background in broadcast IT, an analytical mindset, and a proactive approach to managing customer...

About The Role  Customer Service Manager - Support Services-Customer Service  Job Role  End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and Monthly MIS Complaint analysis to identify...

We are seeking a seasoned professional to spearhead our customer service efforts, driving excellence in hospitality and end-to-end complaint resolution across residential and commercial projects.About this role:Oversee the overall customer experience, ensuring timely resolution of complaints related to home purchases, project delivery, payment plans,...