Customer Complaint Resolution Specialist

**Complaints Specialist Opportunity**We are seeking a skilled Customer Service Professional to manage emails and service requests, ensuring timely response to all inquiries, and maintaining a high level of customer satisfaction.Key ResponsibilitiesManage emails and service requests in accordance with internal and external standards.Handle customer emails...

Job DescriptionResponsibilities:- Manage emails and service requests- Handle customer emails received at Customer Service email IDs- Ensure adherence to internal and IRDA turnaround times (TATs)- Coordinate with internal and external stakeholdersCompetencies:- 1-2 years experience in General Insurance- Good practical knowledge of General Insurance products-...

Regional Customer Experience ManagerThis role is responsible for overseeing the customer experience, hospitality, and grievance redressal process for homebuyers and customers across residential/commercial projects in assigned regions.Key Responsibilities:Enhance Customer Experience at all touchpoints consistentlyInfuse Hospitality elements across the journey...

Job OpportunityWe are seeking a Customer Support Specialist to join our team.This role involves resolving customer complaints and grievances in a professional and empathetic manner. You will be responsible for investigating issues, identifying root causes, and delivering effective solutions. Close coordination with internal teams is essential to achieve this...

Customer Service SpecialistThe role of a Customer Service Specialist involves managing customer orders, resolving complaints, and ensuring timely delivery of products.Key Responsibilities:Enrolment and Onboarding: Validate customer enrolment in our system, educate them on company policies and order placement procedures.Order Fulfillment: Manage the entire...

Job OverviewThe primary function of this role is to deliver exceptional customer experiences through timely and effective resolution of customer requests and complaints.

Job Title: Customer Support SpecialistAt our organization, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist.This role is ideal for individuals who are passionate about delivering exceptional customer service and are eager to learn and grow with our company.Responsibilities:Provide timely and...

Customer Engagement SpecialistWe are seeking a Customer Engagement Specialist to develop and implement strategies that enhance customer satisfaction. This role involves addressing customer inquiries and complaints, conducting feedback surveys, and collaborating with cross-functional teams to create engaging customer experiences.Key Responsibilities:Develop...

Job OverviewAs a critical customer touchpoint, this role involves managing and resolving escalated customer grievances efficiently.Key Responsibilities:Investigate and analyze customer complaints by collaborating with relevant internal departments.Conduct thorough root cause analysis and propose corrective/preventive actions.Ensure timely resolution of cases...

Join our team at Birla Opus where we are committed to delivering exceptional quality and customer satisfaction in the Paint Industry We are currently seeking a highly skilled and experienced Zonal Complaint Manager to oversee technical complaint resolution across our designated zone The ideal candidate will possess a deep understanding of paint chemistry ...