Customer Support Specialist

3 days ago


Mumbai, Maharashtra, India beBeeCustomerSupport Full time US$ 6,00,000 - US$ 12,00,000
Job Opportunity

We are seeking a Customer Support Specialist to join our team.

This role involves resolving customer complaints and grievances in a professional and empathetic manner. You will be responsible for investigating issues, identifying root causes, and delivering effective solutions. Close coordination with internal teams is essential to achieve this goal.

To excel in this position, you must possess excellent communication skills, strong ownership, and a customer-centric approach. This includes demonstrating a proactive attitude, active listening, and a willingness to learn and adapt.

Main Responsibilities:
  • Resolve customer complaints and grievances through effective communication and problem-solving.
  • Investigate issues and identify root causes to deliver satisfactory resolutions.
  • Collaborate with internal teams to ensure seamless issue resolution and continuous improvement.

Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Able to work independently and as part of a team.
  • Familiarity with customer service principles and practices.

Benefits:

  • Opportunity to grow and develop your skills in a dynamic environment.
  • Chance to make a positive impact on customers' lives.
  • Collaborative and supportive team culture.

Additional Information:

This role requires a high level of professionalism, discretion, and confidentiality. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Mumbai, Maharashtra, India beBeeCustomerSupport Full time

    Job Title: Customer Support Specialist">As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction by providing timely and effective support. Your primary responsibility will be to interact with customers in real-time, troubleshoot technical issues, and resolve their problems efficiently.You will be responsible...


  • Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 3,00,000 - ₹ 6,00,000

    Customer Support SpecialistAs a Customer Support Specialist, you will play a vital role in ensuring our clients' satisfaction by delivering exceptional customer service.Manage and maintain accurate records of customer interactions and transactionsProcess and review credit applications to ensure timely resolutionPrepare and send billing statements and...


  • Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 2,00,000 - ₹ 5,00,000

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and motivated individual to fill the position of Customer Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Fresher/Experienced candidates can applyGraduation is mandatoryDay...


  • Navi Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 2,50,000 - ₹ 5,00,000

    Job Title: Customer Support SpecialistAt our organization, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist.This role is ideal for individuals who are passionate about delivering exceptional customer service and are eager to learn and grow with our company.Responsibilities:Provide timely and...


  • Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    We are seeking a customer support specialist to contribute to delivering exceptional customer experiences.Key Responsibilities:The ideal candidate will be accountable for:Engaging with customers through various channels to understand their concerns and issuesProviding effective solutions to ensure complete customer satisfactionGathering feedback to...


  • Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Support SpecialistSupport our organization with a customer-focused mindset to deliver seamless IT services and consulting solutions. Job DescriptionMonitor ATM networks for customers, utilizing in-house incident management systems and tools.Determine priority based on problem information and documented guidelines, using tools to remotely access...


  • Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 2,50,000 - ₹ 5,00,000

    Customer Support Specialist RoleThis position involves working closely with colleagues across various departments to identify and resolve customer issues.Collaborate with customers/team members to diagnose application and system problems, offering suitable solutionsAddress customer complaints efficientlyProvide effective resolutions and alternatives within...


  • Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time

    Inbound Customer Support SpecialistWe are seeking a highly skilled and motivated individual to fill the role of Inbound Customer Support Specialist. This key position involves handling customer inquiries and providing exceptional service to ensure a positive customer experience.Key Responsibilities:Respond to inbound customer inquiries via phone, email, and...


  • Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    A Customer Support Specialist role is available for a motivated individual to provide exceptional customer service and support. This position is ideal for someone who enjoys working with people and resolving issues in a timely and professional manner.The primary responsibilities of this role include responding to customer inquiries via phone, email, and...

  • Customer Support Role

    4 weeks ago


    Mumbai, Maharashtra, India Connect2Talent Full time

    Job Title: Customer Support Representative (Night Shift)Location: IndiaEmployment Type: PayrollCategory: Customer Service & IT OperationsJob SummaryWe are seeking a dedicated and customer-focused Customer Support Representative to join our India-based night-shift team. The ideal candidate will deliver exceptional service to customers via phone, email, and...