
Inbound Customer Support Specialist
4 days ago
We are seeking a highly skilled and motivated individual to fill the role of Inbound Customer Support Specialist. This key position involves handling customer inquiries and providing exceptional service to ensure a positive customer experience.
Key Responsibilities:- Respond to inbound customer inquiries via phone, email, and chat in a professional and timely manner.
- Provide accurate information and solutions to customer issues while maintaining a high level of customer satisfaction.
- Document customer interactions and feedback in our CRM system.
- Collaborate with team members to improve processes and enhance customer experience.
- Evaluate complex issues and escalate them to the appropriate departments for resolution.
- Excellent communication skills in English (verbal and written).
- Fundamental knowledge of customer service principles and practices.
- Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, Outlook).
- Able to work effectively in a fast-paced environment and manage multiple tasks.
- Demonstrated problem-solving skills and attention to detail.
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Inbound Sales Specialist
3 weeks ago
Mumbai, Maharashtra, India Machan Resorts LLP Full timeJob DescriptionCompany DescriptionThe Machan is a renowned eco-resort offering unique tree houses rising 30 feet above the forest, providing a serene escape into nature. Located in Jambulne, one of the top 25 biological hotspots of the world, The Machan focuses on environmentally friendly hospitality. The resort uses renewable energy and rainwater harvesting...
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Navi Mumbai, Maharashtra, India beBeeCustomer Full time US$ 40,000 - US$ 80,000Job Title: Inbound Process Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as an Inbound Process Customer Service Representative. This role involves handling inbound calls, providing exceptional customer support, and resolving customer issues in a timely and efficient manner.About the...
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Customer Support Specialist
8 hours ago
Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 3,00,000 - ₹ 6,00,000Customer Support SpecialistAs a Customer Support Specialist, you will play a vital role in ensuring our clients' satisfaction by delivering exceptional customer service.Manage and maintain accurate records of customer interactions and transactionsProcess and review credit applications to ensure timely resolutionPrepare and send billing statements and...
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Inbound Process Coordinator
2 days ago
Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000We are seeking a detail-oriented customer service professional to fill the role of Inbound Process Coordinator. This position involves managing customer inquiries and providing top-notch support to deliver an exceptional customer experience.
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Customer Support Role
3 weeks ago
Mumbai, Maharashtra, India Connect2Talent Full timeJob Title: Customer Support Representative (Night Shift)Location: IndiaEmployment Type: PayrollCategory: Customer Service & IT OperationsJob SummaryWe are seeking a dedicated and customer-focused Customer Support Representative to join our India-based night-shift team. The ideal candidate will deliver exceptional service to customers via phone, email, and...
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Customer Support Specialist
18 hours ago
Navi Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 2,50,000 - ₹ 5,00,000Job Title: Customer Support SpecialistAt our organization, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist.This role is ideal for individuals who are passionate about delivering exceptional customer service and are eager to learn and grow with our company.Responsibilities:Provide timely and...
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Voice Support Specialist
3 days ago
Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 22,000 - ₹ 30,000Broadband – Voice Support JobOur organization is seeking a skilled Voice Support Specialist to handle customer queries via voice and chat. The ideal candidate will have excellent English communication skills, both verbal and written.Key Responsibilities:Handle inbound & outbound customer queries via voice and chat.Assist customers with broadband,...
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Sales and Customer Support Professional
3 days ago
Navi Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 13,000 - ₹ 18,000Customer Service OpportunityWe are hiring multiple sales and customer service professionals to join our team at Ghansoli MBP office in Navi Mumbai.The ideal candidate will be responsible for handling inbound or outbound calls for sales, retention, insurance, or customer support. As a Customer Service Representative, you will persuade or assist customers with...
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ETLI Inbound Customer Service, BPO Call Center
2 weeks ago
Navi Mumbai, Maharashtra, India Credicus Business Services Full timeJob Description- Handle inbound customer queries with patience and clarity- Maintain effective communication in English during customer interactions- Demonstrate basic computer knowledge for daily tasks- Provide customer support while maintaining service standards- Ensure a positive customer experience with every interactionEligibility Criteria:- HSC (12th...
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Navi Mumbai, Maharashtra, India beBeeCustomer Full timeCustomer Support Representative">To provide exceptional customer experiences through inbound phone support, resolving queries with patience and clarity.Maintain effective communication skills in English during customer interactions.Demonstrate basic computer knowledge for daily tasks.Ensure a positive outcome for every customer interaction.Key...