Complaints Resolution Expert

Job Role OverviewThis role involves engaging with stakeholders to address customer complaints efficiently and effectively. Key responsibilities include reviewing and approving resolutions for customer complaints submitted by various teams, ensuring timely resolution through access to required systems and personnel, collaborating with team leads to finalize...

Dispute Resolution ExpertWe are seeking an experienced Dispute Resolution Expert with 8-10 years of post-qualification experience in dispute resolution and litigation. The ideal candidate will have a proven track record of managing complex litigation matters across India, including cases before lower courts, High Courts, and the Supreme Court.Key...

Job DescriptionResponsibilities:- Manage emails and service requests- Handle customer emails received at Customer Service email IDs- Ensure adherence to internal and IRDA turnaround times (TATs)- Coordinate with internal and external stakeholdersCompetencies:- 1-2 years experience in General Insurance- Good practical knowledge of General Insurance products-...

Job OverviewThe role of a Legal Consultant involves providing expert guidance in RERA and MOFA laws, with a strong emphasis on litigation.Representing clients in various courts, including the RERA Tribunal, Appellate RERA Court, Consumer Court, High Court, and more.Drafting legal documents, such as responses to complaints and petitions, and presenting cases...

Regional Customer Experience ManagerThis role is responsible for overseeing the customer experience, hospitality, and grievance redressal process for homebuyers and customers across residential/commercial projects in assigned regions.Key Responsibilities:Enhance Customer Experience at all touchpoints consistentlyInfuse Hospitality elements across the journey...

Join our team at Birla Opus where we are committed to delivering exceptional quality and customer satisfaction in the Paint Industry We are currently seeking a highly skilled and experienced Zonal Complaint Manager to oversee technical complaint resolution across our designated zone The ideal candidate will possess a deep understanding of paint chemistry ...

Entity Resolution and Graph Analytics EngineerWe are seeking a seasoned engineer to develop distributed entity resolution and graph analytics solutions.This role requires expertise in building scalable systems using microservices architecture, Apache Spark, Elasticsearch, and Scala. You will design and implement algorithms for entity resolution and graph...

Customer Service SpecialistThe role of a Customer Service Specialist involves managing customer orders, resolving complaints, and ensuring timely delivery of products.Key Responsibilities:Enrolment and Onboarding: Validate customer enrolment in our system, educate them on company policies and order placement procedures.Order Fulfillment: Manage the entire...

About Us:We are a leading law firm in India, with a strong presence in Mumbai.Job Title:Litigation and Tax SpecialistTax Consultant - Litigation and AppealsIndirect Tax Professional - Dispute ResolutionResponsibilities:The role involves assisting clients during search, investigation, and audits. This includes preparing replies to show cause notices, meeting...

Business Function Group Technology and Operations T O enables and empowers the bank with an efficient nimble and resilient infrastructure through a strategic focus on productivity quality control technology people capability and innovation In Group T O we manage the majority of the Bank s operational processes and inspire to delight our business...