Senior Collection Specialist Position

1 week ago

Mumbai, Maharashtra, India beBeeResolution Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Title:

Senior Collection Specialist

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The role of Senior Collection Specialist is a critical one within the organization. The successful candidate will be responsible for developing and implementing effective resolution strategies to minimize overdue accounts.

This position requires a strategic thinker with strong leadership skills, as well as a deep understanding of the collections sector. The ideal candidate will have a proven track record of managing and leading a team of collection professionals, with a strong analytical and problem-solving skillset.

">Key Responsibilities:
  1. Develop and implement effective resolution strategies to minimize overdue accounts.
  2. Monitor the collections portfolio, analyze trends, and implement corrective actions to improve collection efficiency.
  3. Engage with customers to understand their financial situations and negotiate payment plans or settlements.
  4. Collaborate with the legal team to manage cases requiring legal intervention, including initiating and following up on legal proceedings.
  5. Prepare and present regular reports on resolution activities, performance metrics, and recovery rates to senior management.
  6. Evaluate and ensure compliance with relevant regulations, company policies, and industry best practices.
">Required Skills and Qualifications:
  1. Bachelor's degree in Finance, Business Administration, law or a related field. A Master's degree or professional certification is a plus.
  2. Minimum of 5-6 years of experience in collections and resolutions, preferably within the ARC, NBFC or financial services industry.
  3. Proven experience in managing and leading a team of collection professionals.
  4. Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
  5. Excellent verbal and written communication skills with the ability to negotiate and influence outcomes.
  6. In-depth knowledge of relevant laws, regulations, and compliance requirements in the collections sector.
  7. Strong customer service orientation with the ability to handle sensitive situations professionally.
">Benefits:
  1. Competitive salary and performance-based incentives.
  2. Health and wellness benefits.
  3. Professional development opportunities.
  4. A supportive and collaborative work environment.
"]},

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