Strategic Collections Leadership Position

2 days ago

Mumbai, Maharashtra, India beBeeCollection Full time ₹ 10,00,000 - ₹ 17,00,000

Senior Collection Leader Opportunity

The collections department at our organization is seeking an experienced Senior Collection Leader to drive the overall collection strategy and optimize portfolio performance. This pivotal senior leadership position will play a crucial role in shaping the future of digital personal loans.

Key Responsibilities:

  • Develop and implement a comprehensive national collection strategy for digital personal loans, ensuring alignment with business objectives.
  • Lead a high-performing team of Zonal Heads and regional teams, providing strategic direction and guidance to achieve target outcomes.
  • Conduct thorough analysis of macro-level collection trends, identifying opportunities for improvement and innovation in collection methodologies.
  • Drive the adoption of advanced analytics and digital tools to enhance collection effectiveness and efficiency.
  • Build and maintain strong relationships with key external partners, including collection agencies, legal counsel, and technology vendors.
  • Ensure robust compliance frameworks are in place across all collection operations.
  • Lead critical projects related to collection process automation, system enhancements, and new product initiatives.
  • Develop and mentor a talented team of collection leaders.
  • Collaborate closely with executive stakeholders to ensure alignment on strategic initiatives and forecasts.

Requirements:

To succeed in this role, you will need a Master's degree (MBA preferred) in Business Administration or a related quantitative field, along with 12-18 years of extensive leadership experience in debt collection, preferably in a strategic or head-of-function role within a digital fintech or prominent NBFC specializing in personal loans.

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