Collections Specialist

7 days ago


Mumbai, Maharashtra, India QCONNECT SOLUTIONS LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

QCONNECT SOLUTIONS LIMITED is a management consulting company based out of Surrey, United Kingdom. We specialize in offering consulting services to help businesses optimize their management processes. Our team focuses on delivering efficient and effective solutions tailored to meet the unique needs of our clients. We strive for excellence in every project and provide insightful, strategic advice to drive business success.

Role Description

This is a full-time, on-site role for a Collections Specialist located in Mumbai. The Collections Specialist will be responsible for managing and collecting outstanding customer accounts, liaising with customers to negotiate payment plans, and ensuring timely cash collection. The role includes maintaining accurate records of customer interactions and transactions, addressing customer inquiries, resolving billing issues, and reporting on collection activities. The role requires excellent communication skills and a strong focus on customer service.

Qualifications

  • Debt Collection and Cash Collection skills
  • Strong Communication and Customer Service skills
  • Basic understanding of Finance
  • Excellent problem-solving and negotiation skills
  • Attention to detail and accuracy
  • Ability to work independently and manage time effectively
  • Previous experience in a collections role is a plus
  • Bachelor's degree in Business, Finance, or a related field, or equivalent experience


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