Collection & Cash Application Specialist
2 days ago
Company Description
IKS Health is committed to enabling the efficient and sustainable delivery of excellent care through the IKS Care Enablement Platform. This platform handles various administrative, clinical, and operational tasks, allowing clinicians to focus on their primary mission – patient care. Our global team of 14,000 members, including 600+ technologists and 2,600+ clinical staff, supports 150,000 clinicians in rediscovering the joy of medicine. Trusted by over 900 clients, including major health systems and specialty groups in the US, IKS Health merges innovative technology with dedicated expertise to enhance healthcare delivery.
Role Description
This is a full-time role for a Collection & Cash Application Specialist, located on-site in Mumbai. The specialist will be responsible for collecting payments from customers, managing cash collections, processing payments, and ensuring accurate financial records. Duties include following up on outstanding payments, communicating effectively with customers to resolve payment issues, and offering exceptional customer service throughout the debt collection process.
Qualifications
- Debt Collection and Cash Collection skills
- Excellent Communication and Customer Service skills
- Experience in Finance
- Strong problem-solving skills and attention to detail
- Ability to work independently and manage time effectively
- Proficiency in using financial software and tools
- Prior experience in a healthcare setting is a plus
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field
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