AR Collection Analyst

16 hours ago

Mumbai, Maharashtra, India NCR Corporation Full time ₹ 80,000 - ₹ 1,20,000 per year

Job Description


• Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers

• Confer with customer by telephone in attempt to determine reason for overdue payment; reviewing terms of sales, service, or credit contract with customer.

• Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances.

• Resolve issues quickly to prevent further aging of delinquent balances.

• Process credit memos against items returned.

• Issue collection letters to client that did not comply with the terms of contract

• Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection.

• Record information about financial status of customer and documents status of collection efforts.

• Keep sales representatives aware of account status and problems.

• Answer incoming calls, provides invoices to customers, sorts and files correspondence.

Basic Qualifications:

• Bachelor degree in business or related field

• Minimum of one year of experience as a credit/collection specialist; or any equivalent

• Combination of acceptable training, education, and experience

• Must possess effective written and verbal communications skills.

• Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position.

• Basic accounting skills required.

• Fluent in English, both written and spoken

• Customer oriented

• Strong work Ethic

Preferred Qualifications:

• Associates Degree or technical or equivalent preferred.

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